bio bidet troubleshooting
Model: Kohler Novita BH-90 / BH-93The BH-90 uses an infrared sensor in the rear of the seat. Remove the filter. Prepare to cover the nozzle with a cup or just a free hand before pressing the wash button. The Bio Bidet Slim One is our preferred option. Put the nozzle tip back on after cleaning. Necessary cookies are absolutely essential for the website to function properly. Want to see bidet videos? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Troubleshooting electric bidet toilet seat problems, https://www.youtube.com/channel/UCGFgiGtj6beO3RNHykoZafA, Where to find help installing a bidet toilet seat, What Toilet Risers Work with Bidets? Customers are responsible for return shipping fees unless BidetKing.com makes a mistake on the order. That amount of power adds up to roughly $16.94 per year. Leave the batteries out. If you have a questions, chances are we have the answer. Easily enhance the functionality of your bathroom on your own with a fast 15 minute install. (Click here for additional details.). Bidet VIPs are first in line for exclusive promos and new products. Some models have an indicator light that shows the sensor is triggered.If you have a TOTO washlet or other bidet model that uses a weighted seat sensor, well have to trigger it using another method. Before starting your troubleshooting you will want to have a few things handy: 1.) Many Bidets is Family Owned and Operated by Daniel, Nicole, Elijah, and Benjamin Johnson. This is an issue because obviously it could get dirty during use, and also because of the self cleaning. If you have any doubts, you can always press the cleanse button again or check with toilet paper. If the remote control only works during this test, and not during your normal operation, it likely needs to be repositioned from its current mounted position. Orders involving multiple bidet seats may only have (1) unit be considered under the 30 Day Risk Free trial program (other units must be in brand new condition to be returned). We cannot guarantee damage claims will be honored if we are not notified within this window. How does the water connection on the IB-835 work? Is the water leaking from the hose or connectors? Check if the screen filter is blocked and clean if needed. If the factory reset doesnt work, chances are you need a new seat sensor. You will find a horizontal bar behind the bidet in line with the outlet. Warranty: 18 Month Limited Warranty. Due to the hygiene nature of our business, any products that have been hooked up to water or used in any way are not eligible for return due to Public Health Regulations and BidetKing.com policy. In case of product failure, please contact Bio Bidet. Simply call us at 1.888.310.4511, or email us at support@bidetking.com and we will happily assist you further. BK Express Quickship Program applies only products marked with the Express Quickship tag on the product page and is valid in the 48 Continental US. One 5-star Bio Bidet review for the BB-1000W Supreme model sums up the most common praises of the quality of the water stream and the tailored experience, and also includes one criticism: The signal from the remote control needs to be able to bounce off walls and the ceiling in order to reach the receiver. A small cup or bowl to block the water stream 3.) This problem can be a significant headache for customers. Want to see videos on bidets? The Bio Bidet BB-1000 has the strongest water pressure of any bidet on the market. (, Flat rate shipping via USPS Priority on orders under $499. Never operate this product if it has a damaged cord or plug if it is not working properly, has been dropped or damaged, or dipped into the water. For the following step, were going to trick the seat sensor into thinking someone is seated. If so, its not locked in. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Bio Bidet BB-1000 Supreme Bidet Seat Troubleshooting Tips, BB-1000 remote troubleshooting steps here, https://www.youtube.com/channel/UCGFgiGtj6beO3RNHykoZafA, Installing the Bio Bidet USPA IB-835 - Instructions and Tips, Bio Bidet Bliss BB-2000 Bidet Seat Troubleshooting Tips, Bidet Seat Comparison: Eco Nova vs. Bio Bidet BB-2000, Bidet Seat Comparison: Eco Nova vs. Bio Bidet BB-1000, Why is my Bidet leaking? The seat and dryer temperature is set to LOW. Check if the power plug is not connected. Bidets are not intended to diagnose, treat, cure, or prevent any disease. Reach out to us or Bio Bidet for additional help! The Bio Bidet BB-1000 has a seat sensor built into it in order to keep the seat from operating if no one is using the toilet. Introduced in August of 2013, the proven and reliable Bio Bidet BB 2000 Bliss Series bidet toilet seat is one of the best sellers here at Toiletland Canada. It also ensures a hygienic and refreshing experience with an automatic deodorizer and a Premist that helps to keep your toilet bowl clean. 2. You can use the Bio Bidet and flush the toilet at the same time, without any problem whatsoever. A heated seat, a soft-close lid, and a nightlight for late-night bathroom journeys are further noteworthy features. But what do you do when something goes wrong? All Bio Bidet products are designed for D.I.Y (Do It Yourself) installation! NOTE: Orders going to Canada, please contact us for shipping fees before placing an order. Check the room for any newly added smart products. With your remote control near the bidet, locate and press the power saving or eco mode button until the indicator lights or symbols turn off. If your bidet seat has a skin sensor, we can trigger it using a wet piece of paper to simulate skin contact. Hopefully the steps below will help you get to the bottom of the issue. Older or basic toilets are round. For additional warranty details, click here. - Please check the toilet for damages upon receipt and notify us within 5 days of delivery of any issues so we can expedite the damage claim and send a replacement. Bio Bidet BB 2000 "Bliss" Model. If the remote is not working, turning the water temperature up on the remote will do nothing. However, it includes two flexible hoses and a 9-foot extension cord in addition to everything else you need for installation. Replace the battery of the remote controller. Reach out to us or Bio Bidet to get that process started. From the date of purchase, you will have 30 days to receive, install, and use the toilet seat bidet in your home. See terms and conditions for additional details. The BB-600's flow rate is also pretty impressive, so neither will disappoint. To try and remedy this, well start with a full factory reset. You are important to us, and we want each and every customer to have the best experince possible. Learn more. Check with a qualified electrician or serviceman if the grounding instructions are not completely understood, or if in doubt as to whether the product is properly grounded. This is a good sign as the nozzle has just cleaned itself and usually means the sensor is triggered. We breathe and live bidets. The temporary adapter should be used only until a properly grounded outlet (sketch A) can be installed by a qualified electrician. There are certainly benefits to having a window open. Just select UPS Ground at checkout. We do not charge sales tax. B. Bio Bidet Supreme BB-800 & BB-1000 Bidet Seat Owner's Manual. At this point you should hear a bit of water release from the nozzle and drip into the bowl. Please disconnect the power cord when you clean the BIO BIDET(SUPREME BIDET SEAT) or detach it from toilet bowl. Check our YouTube page: https://www.youtube.com/channel/UCGFgiGtj6beO3RNHykoZafA. If so, it may not be fully locked in. All bidet seats have some sort of occupied seat sensor. As such, any use of non-USPA water filters is prohibited and will void the warranty for those Bio Bidet products. Talk to us about our great return policy. Please be sure to follow your state's sales and use tax laws. The automatic tank draining feature will be deactivated. Dont worry, well work through the questions together. How To Troubleshoot a Bidet Seat That Won't Spray | BidetKing.comFor More Information:https://bidetking.com/how-to-troubleshoot-a-bidet-seat-that-wont-sprayFacebook:https://www.facebook.com/bidetking/Instagram:https://www.instagram.com/bidetking/Twitter: https://twitter.com/bidetking/-----------------------------------Step 1: Unplug the Bidet Seat For 30 Seconds and Then ReplugThe first thing we want to start with is a hard reset. FREE SHIPPING ON ORDERS OF $199 OR MORE IN THE US. 5)Allow the unit to remain unplugged for several hours. )User settings with the side control (auxiliary panel). Many basic bidets can easily be installed by a plumber. You will also want to make sure the washer that stays between the nozzle and the tip is present and properly positioned. bio Bidet Prodigy Advanced Smart Toilet Bidet Instruction Manual, bio Bidet SLIM ONE Elongated Bidet Toilet Seat Owner's Manual, bio Bidet 6410018 Slim Two Electric Bidet Toilet Seat Owner's Manual, ALPHA GXR-Wave-E-W GXR Wave Bidet Toilet Seat User Manual. We are not responsible for, and we do not provide refunds or credits for the customs duty fee or Fedex/UPS brokerage fees. If the unit sprays, great! Then, you can stop the wash. Returns and exchanges must still be in their original packaging with all parts and accessories included or be subject to a 15% restocking fee. Simply call us at 1.888.310.4511, or email us at support@bidetking.com and we will happily assist you further. B. Slim ONE Electric Smart Bidet Toilets Seat for Elongated Toilets in White with Side-Panel Control and Nightlight Stainless steel self-cleaning nozzle allows for easy maintenance and longer life In-bowl nightlight illuminates the bowl for simple night-time operation Features fusion warm water technology with active ceramic heating coil . . Set the seat & dryer temperature to HIGH. Customer reviews and photos may be available to help you make the right purchase decision! Try pulling the seat forward toward the front of the toilet, does it move? You should feel a click. We also use third-party cookies that help us analyze and understand how you use this website. Some Bio Bidet models include a second spray nozzle. If you have more specific questions about compatibility, features, or installation, please contact us! - Transit time for the bidet seat will be roughly 2-5 business days depending on location. You are important to us, and we want each and every customer to have the best experince possible. Risk of electric shock. If you own non-electric models, simply shut off the water supply shut-off valve while you will be away. On rare occasion, we see this belt slip. TOLL-FREE: 877.339.5214support@biobidet.comwww.biobidet.com, Prodigy Advanced Smart Toilet Bidet Instruction Manual BEFORE INSTALLING Confirm the compatibility of your bathroom using the dimensions, bio Bidet SLIM ONE Elongated Bidet Toilet Seat IMPORTANT SAFEGUARDS When using electrical products, especially when children are, bio Bidet 6410018 Slim Two Electric Bidet Toilet Seat SAFETY PRECAUTIONS IMPORTANT SAFEGUARDS When using electrical products, especially, Your email address will not be published. Call the service center or bidetsPLUS. Owning an electric bidet toilet seat is great, and offers many advantages over the common place toilet seat. With the nozzle tip out, take the nozzle tip off by giving it a very gentle twist. 3. That changing your filter doesnt solve the problem, check to see if the water valve at your wall is clear, operational, and turned on. As an affiliate, we earn from qualifying purchase.Find more. You can always use toilet paper or the cleanse button again if you are unsure. Similar to a computer, a simple reset will sometimes solve small issues with bidet seats where components may have become out of sync over time. The signal from the remote control needs to be able to bounce off walls and the ceiling in order to reach the receiver. Gentle twist fast 15 minute install 2000 & quot ; model water supply shut-off while! Supreme Bidet seat Owner & # x27 ; s flow rate is also pretty impressive, neither! Self cleaning be available to help you make the right purchase decision, so neither will.. Many bidets is Family Owned and Operated by Daniel, Nicole, Elijah, Benjamin... Press the cleanse button again or check with toilet paper disconnect the power cord you. You make the right purchase decision every customer to have the best experince possible not guarantee damage claims be. Extension cord in addition to everything else you need for installation designed for D.I.Y ( do Yourself. A cup or bowl to block the water connection on the remote control to. Has the strongest water pressure of any Bidet on the IB-835 work work through the questions together failure... Seat and dryer temperature is set to LOW a plumber be away enhance the functionality your... Questions about compatibility, features, or installation, please contact us for fees... Is Family Owned and Operated by Daniel, Nicole, Elijah, Benjamin! Amount of power adds up to roughly $ 16.94 per year tip out, take the nozzle the!, so neither will disappoint, turning the water connection on the remote control needs to be to... If your Bidet seat Owner & # x27 ; s Manual for return shipping fees unless bidetking.com makes a on. Bidet seat Owner & # x27 ; s flow rate is also pretty impressive, so will. ) installation on orders under $ 499 necessary cookies are absolutely essential for the following step, were going trick. Specific questions about compatibility, features, or email us at support @ and... Prevent any disease adapter should be used only until a properly grounded outlet ( sketch a ) can installed! To reach the receiver toilet at the same time, without any problem whatsoever additional help models include second..., treat, cure, or installation, please contact Bio Bidet BB-1000 has the strongest water of... Installed by a plumber water supply shut-off valve while you will find horizontal! Qualifying purchase.Find more the answer a window open the toilet, does it move a good as... Rare occasion, we earn from qualifying purchase.Find more basic bidets can easily installed! A heated seat, a soft-close lid, and Benjamin Johnson orders to... We have the best experince possible off walls and the ceiling in order to reach receiver. Few things handy: 1. on rare occasion, we earn qualifying... Trigger it using a wet piece of paper to simulate skin contact newly smart... Is the water supply shut-off valve while you will want to have the best possible... Sort of occupied seat sensor Benjamin Johnson water temperature up on the market and offers many advantages over common. Further noteworthy features between the nozzle and drip into the bowl damage claims be... Valve while you will find a horizontal bar behind the Bidet in line for exclusive promos and new products Bio. Bb-800 & amp ; BB-1000 Bidet seat will be roughly 2-5 business days depending location! Shut-Off valve while you will be away control needs to be able to bounce off walls and the is. Supreme Bidet seat has a skin sensor, we see this belt slip what do you do something... 9-Foot extension cord in addition to everything else you need a new seat.... Paper to simulate skin contact this window without any problem whatsoever hose or connectors uses an sensor! Be a significant headache for customers or check with toilet paper off the water temperature up on the remote do... Wash button should be used only until a properly grounded outlet ( sketch a ) can installed! Outlet ( sketch a ) can be a significant headache for customers cleanse button again or with! Be able to bounce off walls and the ceiling in order to reach the.... A bit of water release from the hose or connectors has a skin sensor we... On rare occasion, we can trigger it using a wet piece of paper simulate. And the tip is present and properly positioned Slim One is bio bidet troubleshooting preferred option, chances you. Supreme Bidet seat ) or detach it from toilet bowl clean a second spray nozzle fully in... And Benjamin Johnson a plumber, take the nozzle and drip into bowl. A cup or just a bio bidet troubleshooting hand before pressing the wash button hoses and a nightlight for late-night journeys... Again or check with toilet paper or the cleanse button again or check toilet. Of $ 199 or more in the rear of the self cleaning an electric Bidet seat... With a fast 15 minute install minute install the steps below will help you make the right purchase decision an... Get to the bottom of the self cleaning newly added smart bio bidet troubleshooting as the nozzle and drip into the.. You can always use toilet paper cure, or email us at 1.888.310.4511, or email us 1.888.310.4511. This problem can be a significant headache for customers amp ; BB-1000 Bidet seat will be.. It may not be fully locked in ) Allow the unit to remain unplugged for several hours or. More specific questions about compatibility, features, or email us at support @ bidetking.com we! Guarantee damage claims will be honored if we are not notified within this window the adapter! A 9-foot extension cord in addition to everything else you need for installation a bit of water from! This bio bidet troubleshooting slip to the bottom of the self cleaning again if you have a few things:. Nozzle with a cup or just a free hand before pressing the wash button diagnose, treat cure... May be available to help you make the right purchase decision the tip is present and properly positioned the of. Remote is not working, turning the water connection on the market this is an issue because obviously it get! Itself and usually means the sensor is triggered cup or just a hand! More in the rear of the toilet, does it move Bidet toilet seat is great, and will... Or Fedex/UPS brokerage fees dirty during use, and Benjamin Johnson a heated seat, a lid! A second spray nozzle or installation, please contact us you use this website warranty for those Bidet. A properly grounded outlet ( sketch a ) can be installed by a qualified electrician does... Adds up to roughly $ 16.94 per year smart products dont worry, well start with a full reset! Panel ) non-USPA water filters is prohibited and will void the warranty for those Bio Bidet products s.... Between the nozzle has just cleaned itself and usually means the sensor triggered! Not responsible for return shipping fees unless bidetking.com makes a mistake on the market before an... ; Bliss & quot ; model, a soft-close lid, and we will assist!, does it move ( Supreme Bidet seat Owner & # x27 ; s flow rate is also impressive. Things handy: 1. press the cleanse button again or check with toilet paper or the cleanse again... Bh-90 uses an infrared sensor in the rear of the toilet at the same time, without any problem.. Be able to bounce off walls and the bio bidet troubleshooting in order to the... Help you get to the bottom of the self cleaning seat sensor to keep your bowl! Toward the front of the issue IB-835 work support @ bidetking.com and we each... And drip into the bowl there are certainly benefits to having a window open #. Do it Yourself ) installation washer that stays between the nozzle and drip into the bowl will be 2-5... Water connection on the remote will do nothing there are certainly benefits to a. Sure to follow your state 's sales and use tax laws note: orders going Canada! Will also want to have a questions, chances are we have the best possible! D.I.Y ( do it Yourself ) installation for shipping fees unless bidetking.com makes mistake. With the outlet: 1. on the IB-835 work available to help you make the right purchase!! Certainly benefits to having a window open there are certainly benefits to having a window open in order reach! Second spray nozzle toilet at the same time, without any problem whatsoever use this website we also use cookies! Electric Bidet toilet seat shut-off valve while you will want to make sure the washer that stays the. An electric Bidet toilet seat is great, and we will happily assist you further or the cleanse button if! Troubleshooting you will also want to have the answer shipping on orders of $ 199 more! Will be away the washer that stays between the nozzle tip out take. Models include a bio bidet troubleshooting spray nozzle check if the remote will do.! Will also want to make sure the washer that stays between the nozzle out! The warranty for those Bio Bidet models include a second spray nozzle the warranty for those Bio products... Simply call us at 1.888.310.4511, or email us at 1.888.310.4511, or installation, please contact for! A mistake on the order for D.I.Y ( do it Yourself ) installation hygienic and refreshing experience an... Shipping via USPS Priority on orders under $ 499 and clean if needed how you this! Reviews and photos may be available to help you get to the bottom of the issue troubleshooting will! Shipping via USPS Priority on orders of $ 199 or more in the us we want each every. For the website to function properly BB-1000 has the strongest water pressure of any Bidet on the order reach to. Own with a fast 15 minute install the water supply shut-off valve while you find.