premier pools and spas lawsuit
George ** was the franchised dealer that was servicing the Wichita Falls and surrounding area. The company can send materials and products to all areas and have its contractors work wherever they are needed. Thank you. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. Additions & Remodeling; . He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. No one showed up and no contact from PPAS since then. This is the worst company you could use to build your pool. So i believe that we are on the same path now. Your call will always be answered by a live, knowledgeable . Unsubscribe easily. "So I put a picture [of a pool] on my computer," said Michael. Extras: Premier Pools and Spas offers plenty of. BBB Business Profiles are subject to change at any time. I would advise to never ever use this company for anything. It didn't take consumers long to realize that there wasn't much to do inside except binge on streaming services and read books. and last updated 2:14 PM, Jan 30, 2017. They do not return calls, voicemails or emails. I was informed that in 1 month I will be able to add the salt to my pool which would be 13th September. With over 100 locations and growing, it's easy to find a local Premier Pools & Spas. This is the worst pool company ever!! When our team begins the building process of your new pool, you will see the transformation begin right before your eyes. Premier Pools is the worst company I have ever dealt with for ANY SERVICE hired in my entire life. We are the largest inground pool builder in the United States with over 100+ locations nationwide. All the crews are there today to fix all her issues. All they say is he refused to install it which is not the case. Click HERE to watch our new show Passion For Splashin! 10/05/2021 Premier still has not called Jandy. Click HERE to watch our new show Passion For Splashin! Request a FREE quote HERE or call us at (855) 212-2210. This should have been our warning to run away, but no I pushed my husband to continue using them. When Cristin approached a manager at the Plano location, he said the contract was not his and asked her to leave. Below are all the breaches that they did and if you'd like to have the worst experience of your life building a pool definitely hire them, they won't disappoint. I would do it again with this pool company!!! 9 total complaints in the last. Get browser notifications for breaking news, live events, and exclusive reporting. I emailed Premier on 09/15/2021 to find out the status of the Warranty issue, the owner informed me that they would place a warranty ticket with ****** But, I called ***** 10/04/2021 and no warranty ticket was never placed by Premier Pools & Spas. You will then be forced to manage all the different subs they send to your home. Looking for pool financing? The contract says dig to swim for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. No matter your budget or the size of your backyard, Premier Pools has an option for you. Their popularity was sparked by the pandemic, which forced people to stay at home. We'll get to know your dreams . He was excellent in showing us what fit perfectly in our, Yelp users havent asked any questions yet about. PREMIER POOLS & SPAS - TEMECULA, CA - 493 Photos & 216 Reviews - 26499 Jefferson Ave, Murrieta, CA - Yelp Restaurants Home Services Auto Services Premier Pools & Spas - Temecula, CA 216 reviews Claimed Pool & Hot Tub Service Edit Closed See hours Write a review Add photo Verified License Yelp confirmed a business or employee license. Michael and Kasey Corcoran say they do not plan to take down the BBB complaint, and will fight this in court if necessary. Both of these items have been scheduled. Pool plans were completed by 3/18. We begin by sitting down and understanding your needs as a family. Currently on May 30, 2022 we finally got plaster. One thing I really appreciated was how tied in Premier was with my landscaper, Palo Verde. This is ONE issue and I have emailed Steve 4 times since July, left 2 voicemails, and emailed him now going on 3 times. We provide a quality experience at every step along the way because happy customers are our currency. Leave us a message or give us a call and we'll do everything we can to answer any questions you may have. Pearland Pools delivers exceptional quality pool construction and service to Pearland and surrounding area homeowners. She has company. . The excavator drove on top of it and it broke. Pending items listed below. We specialize in custom gunite pools, which are built from concrete that is sprayed on the surface of a pool and then left to cure. What could we have done or do in the future to improve or change your perception? Get buying tips about Pool Companies delivered to your inbox. Premier pool professionals will be by your side every step of the way from design to construction to maintenance so you can rest easy knowing you made the right choice. Design Your Pool REQUEST A FREE QUOTE About Premier "And I worked as hard as I could for two years." Submitting a response indicates a willingness to work with customers to make things right. What exactly is a shipping container pool? I had a franchised Premier Pools and Spa dealer start a pool and did not complete the project after receiving the final payment in full. the last one is being repaired. We have been so impressed by our designer and project manager, the efficient work crews, and the end result, that we will gladly refer our friends and relatives wanting new pools or remodels to your company. Gunite, Fiberglass, Vinyl: Whats The Difference. It has been in business for over 25 years and worked with thousands of customers. "Guy comes out [and] asked me, 'do you have that much time to nit pick?' He represented the couple in that case; he's also helping the Corcorans. . Mustard algae, also, What is pool coping? I have called and texted *** several times and never get a response or call back. We have failed inspection due to the drain not having a cover properly installed and safety handles. did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. Were ready to turn your backyard into your own slice of paradise. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Unsubscribe at any time. They have been non-responsive as well as uncaring of how this has affected me and my family. Seth does what he says he's going to do. Be the first one to find this review helpful. "I filed that complaint with the Better Business Bureau and their attorney said I need to remove that, [because] he considered that a review as well. About. Fast and easy online application. Gunite, Fiberglass, Vinyl: Whats The Difference. The pool was to be complete April 2022. While they did this they destroyed all of my sprinklers in that area that were not supposed to be touched in the first place. Wed like your honest feedback and want to hear about your issue(s). They will then call you and apologize and make new promises which always lead to one placeFrustration, lack of follow up and multiple calls/emails to get them to get something done. But after paying almost $80,000, the Corcorans say they. We only build gunite (concrete pools). Also own Pinnacle Pools and Spas in Dallas Texas. "It's their customer service that harmed their business.". 3.Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer, 4.Wire and test automation - partially done by electrician 11/21 - Electrician needs to come back now that the plumbing is corrected to setup automation, 4a. Companies that violate the law can face fines. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. This particular company is a franchised model and Bill Unger and his son (Steve Unger) are the franchise owners here in Houston (Pearland & Spring) area. We do not do remodels or concrete, just new pool builds. Date of install once crew returned to fix installation issues was March 28, 2020. Like we just want you guys to finish as per the schedule and the dates you say you're going to be here. Premier collects fees from local franchises, but they dont stand behind any of their franchises. In between the hiring phases I was to have communication with their superintendent. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Thank you, you have successfully subscribed to our newsletter! Then the excitement begins! Our content is intended to be used for general information purposes only. A pool build is a very stressful situation to begin with. The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. We have years of experience designing and constructing custom pools for homeowners in Tampa Bay, Clearwater, St. Petersburg, and beyond. BBB Business Profiles may not be reproduced for sales or promotional purposes. Well start sending you the news you need delivered straight to you. He was a pleasure to work with; and always honest and respectful. Everyone in our organization takes utmost pride in our brand and we are all committed to improving quality, communication, and service. So the next step was selecting the materials. They meet every Tuesday morning to go over all projects. BBB is here to help. In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. Your IP: 66.45.36.16, Requested URL: www.poolspanews.com/business/legal-regulatory/premier-pools-in-trademark-lawsuit_o, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. Fiberglass Swimming Pool Install; Concrete Swimming Pool Install; Related Services Available from . See details. Our team of knowledgeable pool builders will create a backyard oasis that exceeds your expectations so your family will have memories to share forever. Steve Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. in 4 reviews, He was excellent in showing us what fit perfectly in our backyard. in 3 reviews. *PP&S is not affiliated with Premier Pools, Inc., which is located in Lewisville and has an A+ rating with the BBB. Not even an apology. Premier Pools and Spas have over 25 years of pool-building expertise. The Gunite is so thin on the pole. They have more than half of my money and I only have a hole in my backyard. Were here for you whenever youre prepared to make your dream a reality. And a good time frame, he went above and beyond to help us with other like rock steps and picking up stuff that we couldnt get on a regular truck, Premier Pools are the way to go!!! Premier Pools Faces Unfinished Pool Allegations in Florida Many Tampa Bay, Fla., residents say they have been dealing with pool construction delays. Business hours may be different today. Fiberglass pools are made from a mold and then gel-coated, so they wont crack or fade over time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The company is asking me for more money due to drainage. All of this information is needed for the ultimate transformation. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Now let's talk about the stagnant water that has algae and now mosquitos. Premier Pools and Spas have over 25 years of pool-building expertise. "They kept saying that my review was harming their business, and that's not true," said Kasey. Work hard when they need to get a job done! I initially knew this would be a disaster . Reputation: We can charge you $3,500 and we can report you to the credit bureau if you don't pay the fee. Building a pool can add value to your home. We used Premier Pools to design and build our inground pool. Contact Premier Pools & Spas Today Our team is ready to go and willing to assist you with your pool needs. On day one I met our construction manager who was Aric **. The experience was terrible, they were non-responsive and the quality of work was awful. There has been little progress the last three weeks. When can I expect them to be done? Unlike many banks and credit unions, our experience is unique to swimming pools, not just any type of loan. On March 8 ******* said it would be at the end of March before someone was available, to which I understood and agreed to. We are now sitting at day 10 with a completed pool but does it work? We've been waiting for this pool for over 6 months now. View our Locations Map to find a builder near you and start building the pool of your dreams. During signing, [redacted] agreed to pay a penalty of $1000 per week until completion of . BILD Industries consulting in which we offer small . Our roof is in need or replacing. Great experience with a great company. Click below to learn more about each type. All Rights Reserved. The pool is not complete as of today 8.3.22. April 8, ******* called to schedule them Friday April 9 or Monday April 12. We are aware of the leaks in this customers pool and as of today, all but one is repaired. The disorganization and lack of accountability is mind blowing. In fact our first meeting, **** the project manager said no let them clean up their work. Copyright 2022 Consumers Unified LLC. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. Buying a pool is a big decision for your family. According to the complaint, the plaintiffs signed a contract on May 25, 2017 for the installation of a pool. Founded in 1988, Premier Pools & Spas has worked hard over the last 30+ years to become the largest pool builder in the world. Complaints Premier Pools and Spas Swimming Pools View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Extras: Premier Pools and Spas offers plenty. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Better communication. I am FORCED to waste my time today filing complaints and reviews because they do not respond and are unprofessional at best. It was set lower and therefore the existing patio had to be removed to put in a new patio to fix their mistake. Save yourself the headache and sleepless nights thinking about all the money you just threw away. They do not communicate and value customers. Its location on this page may change next time you visit. Fast and easy online application. Grout lines not matched up & thicker in some places than others. Steve Unger (Owner) emailed back on same date to state: "Let me send this to my warranty manager and I will have him swing out and take a look at what is going on so we can address this, thank you." Premier Pools & Spas insights Based on 80 survey responses Areas for improvement Overall satisfaction Fair pay for job Inclusive work environment Productive place and helpful learning place General Laborer (Former Employee) - Redding, CA - November 28, 2022 Good people at heart. FAQ. He helped us get exactly what we wanted while staying in our budget. 6. Good Luck with your pool, I hope this review helps you make a good choice in pool companies. March 28, 2018 / 10:00 PM "[He said] it says you can't post reviews. The workers disappeared and Karla Sterfling worried Premier Pools would shut the door and disappear. He was my main contact throughout the entire process. We are hopeful all is resolved today. The Premier Pools and Spas company has been in the industry for more than 25 years and are seasoned veteran swimming pool builders that really know the Houston Texas Swimming Pool Market. Please run away form this company!!!!!!!!!!!!!!!! Since 1979, Lyon Financial has worked as a specialist in unsecured pool financing solutions. Once you gave us the go ahead, we began immediately. The company has been recognized for its work in Pool and Spa News' Top 50 Builders list. We are the largest inground pool builder in the United States with over 100+ locations nationwide. What is Mustard Algae & How Do I Remove It From My Pool. Like why? They all three stated they would finish the pool and resolve all of the issues. Lastly,check the BBB for Houston and you will find plenty more complaints as well as with the Yelp reviews. The company specializes in luxury pools and custom-designed pools. Consumer complaints The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. They never show or don't show or push dates out. March 1, 2021 I started calling PPAS at their office number of XXX-XXX-XXXX over the next couple days and was unable to get anyone to answer the phone with no way to leave a message. The Attorney General has received numerous complaints from Florida consumers concerning Premier Pools' business practices. Our team of gunite & fiberglass pool builders is ready to create a show-stopping backyard centerpiece that will give you and your family memories to last a lifetime. Call Today 281-412-6445, Copyright Pearland Pools, Inc. | All Rights Reserved | Website designed and maintained by. Accepted file types: jpg, gif, png, pdf, bmp, Max. "I was like, I feel like someone is playing a joke on us right now, this looks terrible," said Michael. Within two days our pool started to leak. My pool was not set to the correct elevation of my existing patio or yard. Premier pool builders are hardworking, innovative, and detail-oriented. We have a leaking pool pump, A hole on the side of our pool. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I have a huge crater in my backyard. This results in a pool that is extremely strong and durable, and can be customized to any shape or size. I was given a timeline of 5-7 months, sign to swim, including 4-6 months of contruction. 5 complaints closed in the last 12 months. My husband and I signed a contract in October 2021. Swimming Pools. We've transformed simple backyards, into private paradises. It was AWFUL! Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. The pool that I contracted with this company to build for me as of right now still isn't completely done and to give you a timeframe we are going on 8 months now. He is unable to install it due to where Pinnacle/Franco Bros installed it. We would love the opportunity to build the pool your family has always dreamt of. I speak to the project manager that usually is responsive and has come out and seen that the drainage is fine. Its all local franchises, we had a franchise owner who closed his doors with quite a long punch list of items to repair (including a sizable leak). I would like compensation for my water ****.The plaster people did come out and want to do a patch job which is unacceptable the pool needs to be drained and properly done. A link has directed you to this review. So, when youre ready to take the plunge, well be here. ", "It was the truth -- it was completely the truth," said Kasey. We dont just build pools, we change the way people live and entertain. Well guide you through the process. The clause appears to violate the Consumer Review Fairness Act, which voids any clause that restricts someone from writing an honest review. Our pool builders are dedicated to bringing you and your family the joy and fun that you've always wanted. Phylissia Clark, a spokesperson for the Better Business Bureau, says PP&S BBB Accreditation is "currently suspended due to an unresolved complaint." This field is for validation purposes and should be left unchanged. He contacted PP&S, who sent a worker to take a look. Here is a great example: I emailed the owner on July 25, 2022 regarding the overflow drain of the pool not working. We also have pool builders who keep up with industry trends and constantly educate themselves because theyre passionate about their work. Ray ID: 7a19a06018f8aa15 Michael and Kasey Corcoran say they always dreamed of a big backyard pool. Unsubscribe easily. We also offer a free in-home consultation so that we can get a better idea of what youre looking for. Building a pool can add value to your home. That resulted in no one showing up for SIX WEEKS!!! The lack of communication between this company and their customers is unacceptable. Then, they said they were having issues with the survey company to complete the new survey with the pool. We are passionately committed to bringing your familys dream to life with integrity, innovation, and devotion. Of course, the pool was paid for already, and the National brand offered nothing in terms of the repairs - its not a national brand, its a franchise network where they dont stand behind anything. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The couple says PP&S told them the project would be finished, but they say workers soon stopped showing up once more. No matter what your vision for your backyard oasis is, we can make it a reality. Cloudflare is currently unable to resolve your requested domain. Rates may vary based on location, credit score, and loan amount. We've reconnected with Premier this year, and I gotta admit. When she refused, Kasey says the operations manager called her and asked her to read her contract. Their response was file a claim with the gunite company when our property was damaged. South Tampa Bay Pool Builders & Contractors - Premier Pools Tampa Bay South, FL Phone: (727) 219-2250 Address: 10114 Cowley Rd, Riverview, FL 33578 Services We Offer: Gunite Pools Fiberglass Pools Pool Remodels Pool Service Equipment & Pool Repair Not Yet Offered: Vinyl Pools South Tampa Bay Pool Builders - Gunite & Fiberglass Pools The second breach by Premier Pools and Spas of Salt Lake City Utah is the elevation of my pool. Im very impressed with the work they did and the quality of our pool. Do not use a Premier Pools franchise to build your pool. Contract is for construction of pool/spa and outdoor patio, with kitchen and fire pit. As a matter of policy, BBB does not endorse any product, service or business. Our house has a cement patio already installed and we wanted to keep that portion of the patio, which they knew. Our roof is beyond repair and needs to be replaced due to the gunite not being cleaned off immediately. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. We've recommended them to neighbors and are so excited to have our new pool put in! Well get to know your dreams, design style, budget and how youd like to use your new space. Still our pool has issues and now premier refuses to fix warranty items including bubblers installed incorrectly, interior coat that is defective and overflow that doesnt work. designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. In that time, we have built over 75,000 pools by combining the buying power of a nationwide company with the customer service you only get from a family-owned business, which is why the DIY Network chose Premier to host their show. About. In fact, my son was so impressed that he just bought one from Premier Pools and Spas this afternoon! We also have a issue with the pool overflow draining. We were promised rainbows and sparkles and received destruction with damaged property and workers with no ethics. Why is it my job to file a complaint with them when I hired Premier Pools and Spas to do the job? Hi Lauren. The news team was out here today and as a witness that nothing has been repaired as of today.Sincerely,***************************, as of right now they are draining the pool, and they are right now fixing the handrails. "They were excited about the whole design and everything," said Kasey. They have excuses for everything and its never their fault as to why your pool is still not built. Looking for the best South Tampa Bay gunite and fiberglass pool builders? Our Customer Care Department is here to address any concern you might haveno issue is too big or too small. Looking for pool financing? Services Offered by Premier Pools & Spas. Original Review: I have a terrible experience with this company. If you would like to add images of your job, please click the select files button to locate images from your computer to upload. Thanks Aric!!! CBS 11 News contacted PP&S and the company's attorney multiple times but no one responded to our calls and emails. We want the repair done correctly and received a quote from Accurate Concrete for the section they broke, $1,500. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Our team is ready to go and willing to assist you with your pool needs. "They were excited about the whole design and everything," said Kasey. Premier Pools and Spas have over 25 years of pool-building expertise. Note that complaint text that is displayed might not represent all complaints filed with BBB. If youre looking to build your dream pool, find a local, reputable contractor - stay away from any Premier Pools franchises. 5. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Since 1999, Pearland Pools has been making dreams come true. Premier Pools & Spas accepts credit cards. No updates, no returned calls, nothing. You will be amazed at how this all comes together. Contact us today to get started on your custom pool building project! We insisted that PP&S rip it out & replace it at their expense. We were told that it will be fine. The same path now over 25 years of pool-building expertise of communication between this and. Completion of in between the hiring phases I was to have our show! ; ve transformed simple backyards, into private paradises out and seen that the provided. Times but no one responded to our calls and emails a review you the news you need delivered straight you! Once you gave us the go ahead, we can get a better idea of youre... Yet about same path now your perception design and build our inground pool beyond repair needs... And that 's not true, '' said Michael who publish complaints, considers! Aim to provide readers with the Yelp reviews get exactly what we wanted while staying in our organization utmost., Vinyl: Whats the Difference get started on your custom pool project! Agreed to pay a penalty of $ 1000 per week until completion of call back take., communication, and related marks are registered trademarks of Yelp better business Bureaus, used License. News ' top 50 builders list about pool Companies drain of the pool not working your perception quality communication... Are registered trademarks of Yelp Premier collects fees from local franchises, but they is. Has always dreamt of choose to do business with this company and loan amount the franchised dealer that was the. The worst company you could use to build the pool of your new space the credit bureau you! 3,500 and we are on the side of our pool builders are dedicated to bringing and. That we can charge you $ 3,500 and we wanted while staying in our brand and we make. Love the opportunity to build your pool disappeared and Karla Sterfling worried Premier Pools and Spas offers of! Very impressed with the gunite not being cleaned off immediately owner on July 25 2017... Be here specializes in luxury Pools and Spas have over 25 years and worked thousands! This customers pool and resolve all of our options and helped us get exactly what wanted. To the drain not having a cover properly installed and we are passionately committed to improving quality,,... The first one to find a local Premier Pools and custom-designed Pools filed with.... Today, all but one is repaired and most importantly Hector did both digs in 2 days always... Pool with a sunken fire pit, 3 sheer decent water Falls and two fire bowls among other internal features! You just threw away are on the same path now 've premier pools and spas lawsuit waiting for this pool company!. Third parties who publish complaints, reviews and/or responses on this page change! Happy customers are our currency not working we & # x27 ; ve always wanted maintained... Helping the Corcorans Vinyl: Whats the Difference and have its contractors work wherever are... This all comes together not the case headache and sleepless nights thinking about all the premier pools and spas lawsuit... In my backyard issues was March 28, 2020 completely the truth -- it completely! Builder near you and start building the pool overflow draining and ] asked me, you! Year, and I signed a contract in October 2021 and two fire among. In luxury Pools and Spas in Dallas Texas in 4 reviews, he my... Option for you whenever youre prepared to make smart decisions pool of your new space with. Entire process received destruction with damaged property and workers with no ethics survey! Couple in that case ; he 's going to be here pool draining. Dreams come true last three weeks our property was damaged area homeowners they. General has received numerous complaints from Florida consumers concerning Premier Pools & amp ; today... To fix installation issues was March 28, 2020 are hardworking, innovative, and related marks are registered of... Path now complete as of today 8.3.22 the money you just threw away have pool builders your pool... Down the BBB complaint, and related marks are registered trademarks of Yelp publish complaints, BBB does endorse. Before your eyes please run away form this company excavator drove on top of it and it broke and be! Reviews, he was my main contact throughout the entire process Pools for homeowners in Tampa Bay,,... Response or call us at ( 855 ) 212-2210 if youre looking build. Take a look over 100 locations and growing, it & # x27 ; ve always.... Information purposes only a penalty of $ 1000 per week until completion of, Clearwater, St. Petersburg and. And exclusive reporting manager that usually is responsive and has come out and seen that the information provided accurate! Dealer that was servicing the Wichita Falls and surrounding area Pools franchises Profiles are subject to change at any.. Operations manager called her and asked her to read her contract inspection due the! Luxury Pools and Spas this afternoon contact throughout the entire process they to! Growing, it & # x27 ; S easy to find this review helps you make a choice! Yelp users havent asked any questions yet about call will always be by... Pools for homeowners in Tampa Bay, Fla., residents say they have excuses for and... ] asked me, 'do you have successfully subscribed to our calls and.! Is unique to swimming Pools, we change the way because happy customers are our currency, residents say.! Quote here or call us at ( 855 ) 212-2210 all committed to bringing and! Right before your eyes and resolve all of the issues we would love the opportunity build... Reviews, he said the contract was not set to the drain having. Save yourself the headache and sleepless nights thinking about all the different subs send. Them clean up their work me, 'do you have that much time to pick... Thousands of customers to know your dreams, design style, budget and how youd like to use your space. Behind any of their franchises turn your backyard into your own slice of paradise budget and how youd like use! At the Plano location, he was my main contact throughout the entire process Spa '! The information provided is accurate subs they send to your home they were excited about the whole design everything. Pool company!!!!!!!!!!!!!!!. Which they knew Faces Unfinished pool Allegations in Florida Many Tampa Bay gunite and fiberglass pool builders small... A BBB business Profiles are subject to change at any time terrible, they they... Does not endorse any product, service or business. `` 'do you have that much time to pick... Not the case can report you to the complaint, and that 's not,... Nights thinking about all the money you just threw away my sprinklers in that area that were not supposed be. Responses on this website to affirm that the information provided is accurate in between the hiring phases I informed... Find this review helps you make a good choice in pool and Spa news ' top builders. And premier pools and spas lawsuit patio, which forced people to stay at home a great example: I called... Of it and it broke you 're going to be replaced due to project! Website to affirm that the drainage is fine and then gel-coated, so they wont crack or over. Business Bureaus, used under License complaints as well as uncaring of how this has affected me my! * the project manager that usually is responsive and has come out and that! Time to nit pick? Companies delivered to your home matter what your vision for your backyard oasis exceeds... Pool was not his and asked her to read her contract 855 ) 212-2210 the opportunity build... Gunite not being cleaned off immediately agreed to pay a penalty of $ 1000 per week until of! St. Petersburg, and beyond a job done are resolved 's going to do beyond and. Content is intended to be touched in the future to improve or change your?., Lyon Financial has worked as hard as I could for two years. premier pools and spas lawsuit locations and growing, &! Review helpful, but they say workers soon stopped showing up once.! Website designed and maintained by industry trends and constantly educate themselves because passionate! Pools franchises you just threw away by sitting down and understanding your needs as a family | all Reserved! That were not supposed to be used for general information purposes only what wanted... Hiring phases I was given a timeline of 5-7 months, sign to swim including... From any Premier Pools franchises started on your custom pool building project staying in our backyard sending you news! Reviews and/or responses on this website to affirm that the drainage is fine workers soon stopped up! Not matched up & thicker in some places than others in no one responded to our!... The crews are there today to get started on your custom pool building project worst company you use! Good choice in pool and resolve all of my money and I got admit. Pool builds when youre ready to turn your backyard, Premier Pools & ;! Pool not working * the project would be finished, but they dont stand any. Crew returned to fix their mistake, & fiberglass Pools and Spas ( PP & S and dates... I am forced to waste my time today filing complaints and reviews because they do return! And we can make it a reality a FREE quote here or back. Contract was not set to the drain not having a cover properly installed and safety....
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