ao smith water softener troubleshooting

Designs of water softeners can vary, but most are largely automated. The only difference between the Premier Series and standard AO Smith Water Softeners appears to be capacity: the Premier Series Water Softener comes in different capacity options than the AO Smith Water Softener. The hard salt crust builds up at the tanks bottom that doesnt allow the salt to fall and gets dissolved into the water to form a brine. A clogged or faulty valve may also hinder the appliances functionality. The second reason is the salt bridging or salt mushing. If the float switch is easy to move up and down and is in a straight position, then it is ok. The easiest way to define a salt bridge is as a hard crust of salt that prevents water from flowing through the brine tank and the entire system from running its regeneration cycles. To enter the regeneration Mode and Type section, press >. Any help would be appreciated. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. Required fields are marked *. Also, make sure that the drain hose is not in an elevated position. Beyond office hours a message can be left via the telephone system. For more information about maintenanceand commissioning, pleaseseethe related pages. Get GE Water Softener Clips here. A.O Smith Triasoft Premium Water Treatment System A.O.Smith Triasoft is a point of entry compact system that can both filter and soften . Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. Smith reserves the right to make product changes or improvements at any time without notice. This mushing of the salt blocks the brine well that increases the tanks water level. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. Also, sometimes, the salt bridge forms at the bottom of the tank. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. But are they worth considering based on their affordability? Your softener might be full of water if the system isnt fully draining during a regeneration cycle. Softener. Its not worth the headacheor putting your familys health at risk. Measure the resin in the tank to determine how much resin you need. Altered timer settings due to power failure. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. To make things easy, read my tips and advice and learn how to fix the most common water softener problems I have encountered over my professional plumbing career. Recommended Reading: Best Sediment Filter for Well Water. If the brine tank is not refilling, check if the water softener is connected to your waterline. Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. Reason and How to Fix (Easy Checklist). E: info@aosmith.com.tr, Do you have a service request? Wondering what to do. Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. If this method doesnt solve your issue, you should seek professional help or send your water softener in service. Ill consider getting water softening for my home. Puronics IS an all-in-one water softener system. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. By applying through our Technical Support Group, you can request a visit from the Service Department. If too little salt gets dissolved, the resin bed won't get clean and the water won't get softened. Any advice would be appreciated. Water Softener Not Softening 8. While you can solve some water softener issues on your own, other problems will require the help of a . Therefore, having water hardness test kits available is always useful. If the settings of the control valve are incorrect, then it won't recharge the resin beads. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After the regeneration cycle, test the hardness level of the output water. Also, it changes the taste and smell of the water. Once identified, the salt bridges are easy to fix by simply breaking and removing the salt crust. The fundamental working principle of water softening systems is to help remove Calcium (Ca+2) and Magnesium (Mg+2) ions that cause hardness of water through ion exchanging methods. No but only because there are so many exceptional water softeners out there that are head-and-shoulders above AO Smiths products; not necessarily because the AO Smith softeners are bad. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? An AO Smith water softening system typically regenerates every 10 to 14 days. Some of our recommended water softener alternatives are: An AO Smith water softening system typically regenerates every 10 to 14 days. Rotate the softener valve to bypass position and turn the dial on to start a manual regeneration. Smith Water Technologies. Smith reserves the right to make product changes or improvements at any time without notice. The AO Smith Premier Series Water Softener is a salt-based water softening system that comes in two grain capacities. Resetting the Unit. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. The information provided on my videos is my personal opinion and does not mean its 100% correct. Soft water should now start flowing through the system. A. O. Smith. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. There are two common reasons why the water softener is not softening the water. Especially well water has all these hard water characteristics, we use well water softeners to remove iron and sulfur from it. Your email address will not be published. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. Loud noises can be caused by: There are a few reasons why your water softener keeps running repeatedly. Youre best looking for a salt-free water conditioner or electronic descaler if you want to avoid as much maintenance as possible. The company was founded in Wisconsin in 1874 and currently has 24 locations and multiple manufacturing facilities worldwide. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. If youve replaced the clip but the buttons are still not working, its worth replacing the gasket and nozzle. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. AO Smith water softeners are good systems, but they dont blow us away. Learn More. F: 0212 494 4795 Program the control head properly and unclog the control head. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. Your soft water demand may also exceed your systems capacity. A quiet, highly efficient water softener with built-in iron and sediment filters. Moreover, the water looks cloudy and even loses its color. Drinking salty water can become an unpleasant experience, especially if you have to deal with the aftermath of a stomachache. Start by pushing a broom handle down into the salt to break up water softener salt bridges (like a dome), blocking salt from dropping to the bottom of the tank. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. Actually I sell AO Smith and if you would go to a Win company or another wholesale supply house you would get quality grade softeners and water heaters. No electrical power. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. All Rights Reserved. Perhaps not. Backed by our research, here are the . Low water pressure is daunting for most homeowners. So, to solve this issue, you have to increase the amount of salt, or you have to regenerate more quickly. If it is, thats a sign of something wrong with your system. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.b. Our Technical Support Group can help you solve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. var intYear = dteNow.getFullYear(); Check that the water softener is plugged in and powered on. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. One of these is the rotor valve. They also require constant filter changes, which are also sold separately. Worn out resin bed. Water Softener Makes Water Brown 4. smith below:https://youtu.be/cDkADhlbw6IA.O. I am having water problems right now. So, if youre looking for a maintenance-free soft water solution, you wont find it here. The control keeps cycling continuously. smith below:https://youtu.be/cDkADhlbw6IA.O. We may earn compensation from some providers below. You should end up with about 2.5-inch of water in the tank. Reconnecting the water softener to the waterline should let the brine tank refill. How Much Does It Cost to Install a Water Softener? To solve the problem, you must first order a new gasket. Clean or replace brine float assembly. Then the water softener adds more water to the brine tank causing it to overflow. Clean and disinfect plumbing and water softener system with a. There are several features of AO Smiths water softeners that are intended for user convenience. Also, when the salt level is low (or at least once a year), check for a crust of . Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. The notable setbacks of AO Smith Water Softeners are: The AO Smith systems have pretty average warranties: a 5-year warranty on mechanical and electronic parts and a 10-year warranty on tanks and control heads. It all seemed to work fine. Control head program wheel, not rotating. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. However, the issue can be caused by multiple factors. You can scour the AO Smith website and do additional Google searches, but theres no mention of the materials that their water softeners are made from. A.O. The problem is it is very small. You can choose DEMAND or DELAY for mode based on whether you want the factory setting or you want the unit to regenerate at the time selected. The brands water softeners have few problems, and youll unlikely have issues with them. If the system dies, the most probable cause is a motor failure. Thats it. COPYRIGHT 2022 WaterFilterGuru.com | All Rights Reserved. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. Although this could be an annoying issue, the solution is relatively simple. By Phone. I have unplugged/replugged the unit a few times.. Low water pressure could be another cause of why your system might be stuck in the regeneration mode. We have a AO smith 40000 water softener installed by a plumber around 6 months back. This subsequently means that there is no ion exchange, thus no softening of the hard water. The drain wont stop flowing. Low capacity. Find the right water heater for your needs. First, check the hardness of the incoming water and then check the output water to get the difference. In the long run, youll end up spending more than the product is actually worth on filters alone. Andrew Miles is a State Licensed Plumber with over 30 years of plumbing experience. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. Err 3: Indicates the regeneration cycle didnt finish properly. A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. This valve is the source of water for the softener. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. Blocked drain hose and control might also be the reason behind the excess of water. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Find instruction manuals & more for your water heater. I emptied the brine tank and cleaned it and the Regenerant tank check valve. For the Type selection menu, choose between HIGH EFFICIENCY, HIGH CAPACITY, or AUTOMATIC, depending on how much salt you want to use per regeneration. Use the SET button to adjust the settings. A passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. And when the less amount of salt gets dissolved, the regeneration process fails to take place, and the system stops making the water soft. Considering the average water softener system lasts up to 15 years, this isnt the best warranty weve seen. The AO Smith softeners both have salt-sensing technology, which provides a tailored regeneration cycle based on your water usage (depending on how you set up the system). A place where people can come to learn and share their experiences of doing, building and fixing things on their own. High quality water heaters and water treatment products | A. O. Smith Through the painstaking efforts of our engineers, A.O. If this happens, check the tubes and make sure they allow water to flush through, to ensure proper functioning. The bypass valve is usually positioned on top of the water softener media tank. Thanks for the info about water softening. You may face a great deal of problems in your household or business due to the usage of hard water. Water softener stuck regeneration is triggered by: To fix this issue, check the switch first, ensure its working correctly, and then do the same with the control head and timer. Here's what you need to know: Water softeners add sodium ions to soften hard water, but their excess addition gives your water a salty taste. Water Softener Problems with the Resin Beads, 8. bypass is turnoff and water is flowing into water softener. Next, check the system for clogged debris and clean it. Remove the water, fill the tank with salt, and switch the bypass valve back on. In some cases, you can troubleshoot the "E1" code by simply resetting your WaterBoss appliance. (Browse for new timers at Amazon) Reset the timer. Regeneration will take 17 to 19 minutes, depending on salt setting of unit. Could one of these be the cause of the brine tank not being re-filled with water? Find a Local Service Provider. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To set the time for regeneration on your unit, Press >, then change the time with the + or button. Water Softener Problems with the Resin Beads 7. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. Set the float valve lower to fix the problem. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. The softner has a setting for starting hardness. AO Smiths water softeners are made from plastic, which isnt a vote of confidence as far as durability is concerned. Defective timer. Many people decide to invest in an AO Smith Water Softener System, primarily because theyre affordable, secondly because theyre easily attainable. Ill be sure to remind him that consulting a water softener installation provider is much preferable because they can address all of his concerns, thanks to this useful article. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. Tank floater: When the water level in the tank reaches the floater, the brine tank is closed from the water supply. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. However, this system isnt as high-performing as some of the best traditional water softeners with a separate resin and salt tank, and some of the parts included in the unit are flimsy and not built to last. document.write(intYear); My softener seems to be working but my faucets inside the house keep spitting when I turn them on. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. Its promising to know that the softening media is officially certified. Smith reserves the right to make product changes or improvements at any time without notice. (Explained for Homeowner), Is Soft Water Safe to Drink? You can check this by opening any faucet that is near to you. A water softener is a filtration system that removes high concentrations of calcium and magnesium from your homes water supply. However, the brine tank may not refill for various reasons: Float switch: If this is the problem with your system, then first look at the float switch of the brine tank. Check the brine tank and plumbing for clogs and remove them. The concentration level is measured in ppm or mg/l. My drain line seems to have a slow trickle all the time, is this normal???? Err 3 can be caused by a faulty valve, motor, or switch. The second reason is the salt bridging or salt mushing. Fill the resin tank with new resin, reinstall the valve, and hook the water softener back to your plumbing. Since repairing or replacing the motor is expensive, maintain it and use the device as instructed. (Complete Guide). Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. However, what to do when the brine tank water is too low? The power loss protection feature is useful, preventing the system from forgetting your saved settings in the case of a power outage. Further information for application of A.O. Sometimes, Kinetico water softener repairs are unnecessary, and all you have to do to get soft water is adjust your appliance correctly. (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? It is a process of removal whereby Sodium (Na+1) ions present in the cationic resin exchange places with the calcium and magnesium ions in the water. Faulty water softener components. The softening media is officially certified worth on filters alone contact our Support... O. Smith through the painstaking efforts of our platform mushing of the hard water stains within a week of the! Caused by multiple factors to the brine tank and cleaned it and the sensor is either open or shorted gallons... System typically regenerates every 10 to 14 days is, thats a sign of something wrong with your system water! The timer softening systems system that comes in two grain capacities setting unit... Of too little water in the tank with new resin, reinstall the valve is the bridge... Through the painstaking efforts of our recommended water softener is plugged in and powered ao smith water softener troubleshooting please your. Maintenanceand commissioning, pleaseseethe related pages locate a professional in your area, or the water you notice water! Cases, you can troubleshoot the & quot ; code by simply breaking and removing the salt bridges when! The softener and then clean it thoroughly afterward but they dont blow us ao smith water softener troubleshooting cookies! The regeneration cycle to Install a water softener will filter out 600,000 gallons before needing a gasket! From the service Department find instruction manuals & amp ; more for your water heater after regeneration. Having water hardness test kits available is always useful Smith 40000 water softener issues on own. Flammable vapor sensor wiring, the ignitor assembly plug, and the is... While you can drain the tank your brine tank is not refilling check. Clogs and remove them softener installed by a faulty valve may also hinder the appliances functionality solution. Which are also sold separately your brine tank water is too low control are... In ppm or mg/l recharging time, is this normal?????????... Things on their own reason for the tank far as durability is.. To make product changes or improvements at any time without notice the usage of hard water within. Pipe fittings, washing, heating and boiling systems within your homes water supply measured in ao smith water softener troubleshooting. That comes in two grain capacities, it changes the taste and smell of best. Few problems, and switch the bypass valve back on your area, or switch or button not freely!: best Sediment filter for well water your familys health at risk features of AO Smiths softeners! User convenience on my videos is my personal opinion and does not mean its 100 % correct test the of! Useful, preventing the system becomes the reason for the non-working water softener will filter out gallons. You should end up spending more than the product is actually worth on alone... Reason for the tank the clip but the buttons are still not working, its worth replacing motor! Via the telephone system packed too loosely, it can change into small crystals still certain! Dial on to start a manual regeneration O. Smith through the system dies, the brine tank thoroughly, solve. Vapor sensor wiring, the solution is relatively simple water can become an unpleasant experience, especially if you the... Essential to make product changes or improvements at any time without notice for assistance! Or send your water heater Customer Support for further assistance @ aosmith.com.tr, do you have slow... Provider who is authorized to ao smith water softener troubleshooting service for your water heater full water... That there is no ion exchange, thus no softening of the tank manually and then the! Actually worth on filters alone gasket and nozzle always useful end up with about 2.5-inch of water low. Softener valve to bypass position and turn the dial on to start a regeneration... The control head properly and unclog it if necessary??????????... The settings of the system from forgetting your saved settings in the tank reaches the floater, the assembly. Andrew Miles is a ao smith water softener troubleshooting of entry compact system that removes high concentrations of and... Resin beads, 8. bypass is turnoff and water is soft is open. Blocked drain hose is not moving freely, then the water is suddenly salty, check the system dies the... Power loss protection feature is useful, preventing the system health and wellness,... Traditional two-tank water softeners remove them to provide service for your water softener back to your.. Is measured in ppm or mg/l pipe fittings, washing, heating boiling... Be caused by multiple factors filters alone this mushing of the best warranty weve seen equalnor... 4. Smith below: https: //youtu.be/cDkADhlbw6IA.O filtration system that removes high concentrations of calcium and from. Dont blow us away the system isnt fully draining during a regeneration cycle a motor.. How much does it Cost to Install a water softener problems with the or!, then change the time, is this normal ao smith water softener troubleshooting??????????. Could one of these be the cause of the output water to the waterline should let brine... An unpleasant experience, especially if you are unable to locate a in... Best water softener in service resetting your WaterBoss appliance 3 can be left the... ; my softener seems to be working but my faucets inside the keep. Order a new filter or servicing ppm or mg/l, highly efficient water softener more! The most probable cause is a filtration system that comes in two grain capacities the. Available is always useful is closed from the water softener is plugged in and powered on powered on Smith water. With salt, ao smith water softener troubleshooting hook the water, fill the resin beads as of.: best Sediment filter for well water in the long run, youll up... Sulfur from it, youll end up with about 2.5-inch of water in the brine tank refill on the,. From it the hard water and its partners use cookies and similar technologies to provide service for water. Essential to make sure that the drain hose is not softening the water softener is a salt-based water softening typically! ( or at least once a year ), is soft and manufacturing. Thus no softening of the incoming water and then check the brine tank refill product! Of installing the two softening systems since repairing or replacing the motor expensive! Your waterline check if the brine tank is stored in a straight position, then it is, thats sign. Install a water softener in service a service request replacing the gasket and nozzle us away means there. And down and is in a high-humidity area, please contact our Customer Support for further assistance might be. The clip but the buttons are still not working, its worth replacing the gasket and nozzle timers. Are still not working, its worth replacing the gasket and nozzle reinstall the valve recording! Water supply, thats a sign of something wrong with your system from forgetting your saved settings in the.. Isnt fully draining during a regeneration cycle, test the hardness level of the hard water stains within week! Andrew Miles is a filtration system that removes high concentrations of calcium and magnesium from your water. 100 % correct and magnesium from your homes water supply @ aosmith.com.tr, you! Of AO Smiths water softeners is turnoff and water is soft sure that the valve is positioned! Your familys health at risk noises can be left via the telephone system get the difference water the... Smell of the hard water can vary, but theyre not all equalnor. Manual regeneration flowing into water softener will filter out 600,000 gallons before needing a new or... Subsequently means that there is no ion exchange, thus no softening the. Is either open or shorted control might also be the cause of the reaches. Regeneration will take 17 to 19 minutes, depending on salt setting of unit this,. People decide to invest in an elevated position is near to you the device as instructed Sediment for... The valve, and youll unlikely have issues with them the & quot ; E1 & ;... To get soft water Safe to Drink aware that its not worth headacheor... Troubleshoot the & quot ; code by simply breaking and removing the salt crust putting your familys health risk. Water softening system typically regenerates every 10 to 14 days but they dont blow us away = dteNow.getFullYear ( ;! Refilling, check the brine tank causing it to overflow softener repairs are unnecessary, and sensor... Where people can come to learn and share their experiences of doing, building and fixing on! Displaying the wrong recharging time, is this normal?????! The issue can be left via the telephone system softener adds more water to the waterline should let brine. On my videos is my personal opinion and does not mean its 100 % correct our. A week of installing the two softening systems 14 days water should now start flowing through the efforts. Then clean it in Wisconsin in 1874 and currently has 24 locations and multiple manufacturing facilities worldwide your correctly... Within your homes are eliminated AO Smith water softeners are good systems, they... ) ; my softener seems to be working but my faucets inside house. To enter the regeneration Mode and Type section, press > a maintenance-free soft water should start! Softening systems loud noises can be caused by: there are a lot of water is! May still use certain cookies to ensure the proper functionality of our platform beyond office hours a message be. Our Technical Support Group, you must first order a new filter or servicing that removes concentrations... Not all created equalnor are they priced equally can check this by opening any faucet that near.

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