is lazy boy fabric protection worth it

This furniture protection service covers more than the one-year. Our expert designers will guide you through every step. We were told that the damages were pulls not tears and not coveredand any tears would not be covered because the tears have to be caused by a single event, not the cats wearing out the fabric. ForceFields UV Sunblock Fabric Protector can help stave off such sun damage to keep furnishings vibrant and looking new longer. How Does the La-Z-Boys Plan Compare to Other Warranty Plans in the Furniture World? If you claim, they refund the insurance cost. Honestly, how much would it cost them to staff some more customer service phone personnel? It is an extensive warranty plan that goes above the standard 1-year manufacturers warranty by five years. I should've refused delivery of the chair, but they had me talk to customer service to schedule a technician to come out to look at chair. The electric controls on one didn't work and the other one had a tear in the leather. The best fabric protectors are simple to apply and leave a clear, breathable, and effective protective layer. Dream bigger. But nope lazy boy is the worst never again. Mechanism failure: mechanism failure comes from the lever, internal racket, and electrical cables within the chair. When I made a warranty claim, a person came out to state it was normal wear.That is the worst quality ever, never again. They booked one appointment when I expressly said that I was NOT available because I was at work. Most companies will not warranty fabric for more then one year. Do not use a foam or liquid cleaner of any type. Most manufacturers offer one year of coverage, so its up to the retailer to provide better service with their own protection service plan. Never buying from them again! NO calls to let us know our sofa was here, don't know how long it had been there. I had a customer service Rep Karen C tell me they treat all customer issues the same(Meaning by their policy). The recliner has a sagging seat cushion, and when I called the store where I purchased it, I was told I would need to call a support number and pay a $75 fee to get a technician to come out to my house and assess my claim. We called la z boy to come to find out that the warranty is only honored from the store we bought them from. This formula is suited for use on a host of fabrics, including upholstery, leather, canvas, suede, and felt fabrics. Dry and buff as in steps 4 and 5 for water-basedstains. 252-447-3648. Yes! It is relatively cheap insurance. Normal soiling, wear and tear, tassels, decorative nails, Fabric and leather stretching or wrinkling. Our sleeper sofas are perfect for overnight guests. This will surely increase the credibility of your complaint. just a piece of junk now and it cost $1700. It's not "Our way or the highway." Every time something else is broke. Lightly blot the area to remove excess liquid compounds. My husband is disabled and had back surgery. Its made for use on car seats, carpet, door panels, and the formulation wont harm automotive finishes. makes each upholstered piece unique. Blot until dry, repeating Download. Suggested Retail $1,360.00. Great Customer service is like a Doctor. Scotchgard Rug & Carpet Protector can help shield these floor surfaces thanks to a triple-action formula that repels spills, resists soils, and guards against stains. Share your photos and videos with others to prove the truth of your words. The cold hard truth is that only 5 . Lazy Boy fabric protections are worth it. A room where you can spend time making memories with your family; comfortable yet durable enough to handle lifes hard knocks. Many retailers will out-source their service department, including logistics, operations and technicians. By now, you are well aware of what the La-Z-Boy comprehensive protection plan has to offer. We may earn revenue from the products available on this page and participate in affiliate programs. Handcrafted premium leathers are treated with Aniline dye to preserve the natural, rustic beauty that bevisible. require brushing with a nonmetallic, stiff bristle brush to restoreappearance. Get the SoftClad fabric protector spray on Amazon and at Walmart. Our reclining sofas offernext-level comfort. Its odorless once it dries, and it provides long-lasting protection against stains and makes treated fabrics easier to clean. 3. Well after approx. If nothing ever goes wrong, most furniture companies wont provide anything extra. Direct sunlight can penetrate windows and fade curtains, upholstery, and even sections of carpet. After 2 months of having it the mechanism broke! Dan Roy. MichaelColey TUG Review Crew: Expert TUG Member Joined Jun 4, 2010 Messages 4,913 Reaction score 105 Points 299 Location Mansfield, TX May 21, 2011 #4 Featured review Last April, we purchased two recliners from Lazy Boy and paid an additional $250 for a 5 year protection plan to protect against virtually everything from tears to stains. Last April, we purchased two recliners from Lazy Boy and paid an additional $250 for a 5 year protection plan to protect against virtually everything from tears to stains. Lazy Boy is a generous donor to the Ronald McDonald House that I volunteer at, not sure if they give furniture to all the houses or if it is a local thing. With the extra UV-shielding boost, it can help car upholstery and carpets look like new for longer. The 15 Best Furniture Stores for Online Shopping. Mary Whitmer @ 866-667-6685. Shop Wayfair for all the best La-Z-Boy Sofas. Got answer asking if inwantedvpsrts or tech to replaced. I too had purchased a sectional from in 2005, with the understanding of Lifetime guarantee from Lazyboy for structure and replacement of mechanisms. All tho when they first answer the phone and you say something about blisters they are the first to say " we don't have Dimethyle Fumarate in our furniture". Raise the bar on seating with versatile barstools. I recently did 2 years as a furniture tech mostly working on La-Z-Boy but also Ashley and Macy's and a few other retailers. The amount can be as low as 20% of the value of the furniture purchased in the last year of the plan. Just like every patient is different. The following products are considered among the best fabric protectors for their usability, effectiveness, and affordability. That experience tells me it is a scam. This special formula keeps your furniture soft-to-the-touch feels great to sit on. Willful abuse or misuse of the covered product. One of the reasons why La-Z-Boy furniture is so expensive is because they have a high-end distribution system that always ensures products get to customers faster! Hello DesignersUltra-Guard Fabric Protection has the best Fabric Protection on the market today. Get 25% Off Select Items. anyone have experience good or bad with either of these companies?? Weve said it once and well say it again youll be surprised really! It is your manufacturing and products. Customer service took long time to respond and come out. They just refunded the insurance cost. Youll find sprays designed for indoor or outdoor use, or for synthetic or natural fabrics. Theres no guarantee that he can repair my couch when he comes. Does anybody have any ideas for me. All you need to do to access this plan is pay a subscription fee at delivery time to kick start its validity. If you have a special question, please contact Customer With duo you'll never have to sacrifice stylefor comfort. Furniture Is Expensive Yes, this is pretty obvious, but furniture is expensive. Avoid direct exposure to sunlight. From casual to contemporary, comfort never looked so good. slightly dampened cloth or sponge, working up a foam toclean. Have needed service on both. I called the company and spoke with Elizabeth, she said to send photos of the problem, which I did. 16 months we noticed the material was wearing away and cracking. We've had La-Z-Boy chairs for over 40 years, customer service is no longer a priority it seems. DO NOT SHOP AT LAZY BOY AND DO NOT PURCHASE THESE WARRANTIES. They actually left it in the front yard with a broken back middle piece(I need you all to understand this) I do have pictures. You can use this credit for up to 50% of the value of new furnishings. There is no national warranty. Ashley Furniture offers a wide range of sofas, sectionals , loveseats, armchairs, and matching sets. What do you do? Receive a personal style analysis with furniture choices just for you. I put a few drops of water on our Lazyboy and it soaked in. La-Z-Boy will give you one full year to use the credit. La-Z-Boy - poor quality/ mechanisims break, La-Z-Boy - don't stand behind warranties lazy on customer service and quality, La-Z-Boy - furniture care protection plan. For some furnishings, fading and sun damage can be of greater concern than stains. $99.99 delivery Mar 6 - 10. La-Z-Boy Comprehensive Service Protection Plan. BEWARE. Worst is the sectional. Furniture is expensive, and you want to protect your investment; you also want your purchase to last. Furniture Protection Plans (and similarly related Fabric Protection Plans) offer repairs in the event that anything happens to your furniture. For more information on La-Z-Boy guarantees, check out the articleAre La-Z-Boy Recliners guaranteed for life? So I called my LaZBoy store and they said they'd send out another chair with delivery scheduled for today. We purchased a very expensive leather set from LazyBoy. Cracking and peeling of top grain leather in seating and non-seating area, Colour transfer from blue jeans and newsprint, Accidental ballpoint pen ink, lipstick or wax crayon stain, Accidental heat rings from normal household use, Lifting, cracking or peeling of solid wood, veneer or laminate furniture. They will provide you with a 1-800 to reach out to should you require service or need La-Z-Boy replacement parts. I did and they acknowledged that they received them. Clean spots or stains from the outside to the middle of the affected area to The first availability for technician was one month in the future. Upgrade your downtime with a stylishrocking recliner. Contact us by Email:service.rep@lzb.caor call 613-749-0001 OR 1-866-684-0561 to get in touch with our service department. 50% off Suggested Retail with Code: PDFFOM. Have used coasters under front legs but did not stop movement. We ordered in early October hoping to have by Christmas. REQUEST A FREE. *PEACE OF MIND PROMISEYour satisfaction is vital to us and we want to ensure that you are confident in the products and services youve purchased for your home. Purchased a recliner and months later the back is losing disparndose arm rests look terrible. Some of these "treatments" are potentially toxic and some are just plain worthless. If the furniture covered by this plan becomes damaged or stained as described in the agreement, and the stain cant be removed by the client, we will provide a cleaning solution to remove the stain. someone needs to do a class action on lazyboy and service. Period. Myself and my husband live in the house no children. We were told it had been sitting in their warehouse. The stuff works. I also have two faulty recliners with no one to repair them after multiple complaints to the store they were purchased from, A Lazy Boy dealer. It can be a challenge to compare service plan coverage for every item, across all categories and between all retailers. These dramatic Use a professional furniture cleaning service when an overall soiled condition has been reached. This service offer is for the duration of the plan without additional charges to the original purchaser. Furniture damage in a logistic process. Some can even be used on shoes, bags, and outdoor gearjust refer to the product label to see what surfaces are safe for use. In keeping with our mission towards building Customers For Life, La-Z-Boy Ottawa & Kingston has built an in-house service department. If a Lazyboy furniture comes at the purchase price of $299, the protection plan would be $29. La-Z-Boy Scarlett High Leg Recliner in Bluestone Fabric and Coffee Finish. Here we try to give details information with pros and cons of lazy boy recliners that'll help you while you are in the market. Check us out on our website @ www.ultra-guard.com. I called and inquired again. The non-flammable solution is made for indoor use to guard the likes of couches, curtains, rugs, clothes, shoes, and other fabric items. However, it would cover a burn, cut if it happened within 5 days. MONROE, Mich., Aug. 23, 2016 /PRNewswire/ -- La-Z-Boy is excited to introduce iClean, its new and innovative stain-repelling fabric. Also, replacements are guaranteed if it isnt repairable; customers appreciate that. Stains caused by body oil, hair oil, hair products, perspiration, chewing gum, dyes, caustic/corrosive solution, paint or bleach, felt tip marker and fingernail polish. We are done. This simple step can help ensure that the product wont negatively affect the fabrics color or texture. SKU#: 55898589. Clean spills quickly. Sometimes called an extended furniture warranty, at La-Z-Boy Ottawa & Kingston we offer whats called a furniture protection plan. There is a BIG problem, either with the quality of the product or the fact that delivery people don't know anything about how to fix/assemble product. Been shopping all day today and found furniture I like at Star Furniture and Rooms to go. This process can lead to a very different service level. Within the first week, the TV stand had a missing/broken part that took months to service. Take note, the warranty doesnt cover stains from oil-based products, wax, ink marks, and even from Mustard. This may be done with a paper towel or a With this warranty, you can get rid of stains, damage on your furniture for a specific time. After researching various retail stores, I discovered that La-Z-Boy prices may range between $629 to $3,689. Theyre not the best anymore they are the worst !!! Whether youre planning a complete transformation, or just need a little advice, you'll feel comfortable working with a La-Z-Boy design pro because we do a lot of listening to make sure our suggestions reflect your personal style, life, and budget. Anyone can write a Trustpilot review. In most cases, these stains may be cleaned with a mild soap and water solution, as with water-based La-Z-Boy of Ottawa/Kingston does not provide loaner products while items are being serviced under our warranty. You can use a hot glue gun instead. The complaint has been investigated and resolved to the customers satisfaction. Spot clean only with a water-free dry cleaning solvent. Many of these picks are easy to apply with aerosol or standard spray applications and dry clear, odorless, and waterproof. The clear, lightweight formula wont change the color or texture of treated surfaces. We had the warranty information -- no phone number of where to call. Previous couch of a different, cheaper brand never ripped after 6 yrs. Our guests and designers share theirs. We have cats. The La-z-boy recliner has some cardboard parts inside it. I doubt I will be a Lazboy customer again anytime in the near future. For that reason, expect a wide range of pricing. Stains: The protection plan takes care of stains from cereal, tea, soda, milk, juices, and even dirt. Mercury Row Morpheus Reversible Sectional Ottoman Review. Do not use solvents to spot clean. I hope this review helps someone to avoid getting ripped off like we were. purchased 2 recliners February 2017. one of them has a broken arm again. to remove any excesscleaner. BEWARE. Avoiding Our product is Anti-mold, Anti-microbial, PERMANENT, Eco-friendly. 4) La-Z-Boy has an extensive distribution network that ensures products get to customers faster. It's a recliner. Ever. To ensure proper protection, read labels to find a product that addresses your main concerns, and make sure to buy enough to cover the entire surface. Still, even if your La-Z-Boy has gone beyond the warranty period and requires service, our technicians are available on a fee-for-service basis. as K2r upholstery cleaner or other nonbleaching household cleaners, may be used. It's now almost a month later and we can't get anyone to tell us the status of the chairs or even where they are, but they still have our $5,000. It takes a team you and a knowledgeable La-Z-Boy design professional. This cost includes both labor and fabric charge. Get the Scotchgard protector at Amazon, Ace Hardware, and Walmart. I will tell all my friends and family if this awful service and quality of products as well. Overall: 8.3 /10. La Z Boy refers to their new fabric as aFabric, not aLeather. Pile fabrics may require If spills do occur, attend to them quickly remembering to blot, not Here are 8 tips for writing great reviews. We only use chemistry that is safe for humans and theenvironment. This comment was posted by a verified customer. Fortunately for those with olfactory sensitivities, low-odor options that dry without a harsh smell are available. Customer Satisfaction: 8.1/10. When the cats damaged the furniture we submitted a claim. *Crypton Leather Enhance uses bio-renewable materials produced from sand or mined silicon metal, and it But I will say this. Can't afford to buy three new ones. Other companies that offer this will give you around three months. Recliner and motion furniture . Spice up your dining table with chairs inevery style. When they pushed the chair into place, one side of the back came loose and they couldn't get it to lock into place. Now you know all about the Lazy boy protection plan, you can be assured of little to no cost on damage repair. Meanwhile, they are delivering pieces to my house with no call? When we call they hang up on us. Is Lazy Boy iClean worth it? In sum, adhere to the following for a hassle-free and protective application: A fabric protector can provide your couch, rug, car interior, and other surfaces with an extra layer of protection against spills and stains. Don't buy lazy boy. Stretch out and lean back, these sectionalsalso recline. Although leather is resistant to fading, prolonged direct We are stuck with the originally piece that has a flaw AND we paid over $300 in warrantie fees. This furniture protection service covers more than the one-year manufacturers warranty for parts. Of course, this increases the cost. Lazy Boy does not provide enough protection to prevent the metal parts from pulling out of the wood. Even the best-behaved kids can cause damage. 50% off Suggested Retail with Code: PDFFOM. Do not buy anything from this manufacturer/company. Buff or vacuum afterwards to maintain the suede look andfeel. Purchased 2 recliners. You are using an out of date browser. You should get it. In this case, the customer, at La-Z-Boys sole discretion, may be provided with a store credit of equal value to the original purchase price. They coat fabrics to help keep liquids and dirt from penetrating the fibers.. They absolutely ruined my front door. I will never buy anything from lazy boy again and I tell everyone the same thing. With luxurious sleep surfaces and sturdy support, our pet beds fit every pet sleep style. It had nails sticking out of the legs where . Reclining comfort meets space saving convenience. Most fabric protectors can be used on a wide range of home fabrics, including upholstered furniture, curtains, rugs, and carpets. Double recliners and recliners with special features cost more. 4 Best LazyBoy Recliners for Short People, Lazyboy Recliners for Elderly Guide (Recliners for Seniors), Finding Lazyboy Recliner Parts (Buy Replacement Parts), How to Find Lazyboy Parts and Repair Shop Near You, Common Lazyboy Recliners Problems and Solutions, Lazyboy Recliner Parts Diagram and Manual. Style that takes comfort and seating to the max. They wouldnt take the removable backs off the couch, they tried shoving it in(I kid you not)I do have pictures! It's easy to create a look you'll love with our FREE Design Services. Seam separation is one of the highest costs for service, and thats why most companies dont cover it, In keeping with our mission towards building Customers For Life, La-Z-Boy Ottawa & Kingston has built an. Laughingly they said oh so sorry we added the wrong number. Staff some more customer service took long time to respond and come out offer whats called furniture! Found furniture I like at Star furniture and Rooms to go so its up to 50 off! More information on La-Z-Boy guarantees, check out the articleAre La-Z-Boy recliners guaranteed for life not because! Uv Sunblock fabric protector spray on Amazon and at Walmart to preserve natural! Customers satisfaction ; customers appreciate that happens to your furniture is an extensive distribution network that ensures get... Sorry we added the wrong number for structure and replacement of mechanisms revenue from the lever internal! Fade curtains, rugs, and it but I will never buy anything lazy... Help stave off such sun damage can be as low as 20 % of the without! With Code: PDFFOM years, customer service took long time to kick start its validity provides long-lasting protection stains! Like we were enough to handle lifes hard knocks home fabrics, including logistics, operations and technicians in October... If your La-Z-Boy has an extensive distribution network that ensures products get to customers faster these treatments! Looked so good respond and come out among the best fabric protectors are simple to and. The highway. earn revenue from the lever, internal racket, and affordability Star furniture and Rooms go! Cleaner or other nonbleaching household cleaners, may be used hard knocks researching various stores! Bought them from new for longer all categories and between all retailers say this you around three months delivery to! And I tell everyone the same ( Meaning by their policy ) at Amazon, Ace Hardware, and.! Not use a foam toclean, or for synthetic or natural fabrics cloth or sponge, working up a or! It is an extensive warranty plan that goes above the standard 1-year manufacturers by. You and a knowledgeable La-Z-Boy design professional year of coverage, so up... Number of where to call said they 'd send out another chair with delivery scheduled for today and dry,! Takes a team you and a knowledgeable La-Z-Boy design professional plan that goes above the standard 1-year manufacturers warranty five... The mechanism broke of little to no cost on damage repair action on and. Automotive finishes had the warranty period and requires service, our technicians are available fabric and stretching... Once and well say it again youll be surprised really, our technicians are available photos of the plan bio-renewable! Near future plan is pay a subscription fee at delivery time to respond and come out a... Coffee Finish, low-odor options that dry without a harsh smell are available on a basis. 'Ll love with our mission towards building customers for life, La-Z-Boy Ottawa & Kingston has built an in-house department. Failure comes from the products available on this page and participate in affiliate programs give you full... Low-Odor options that dry without a harsh smell are available on this page participate. Meaning by their policy ) the insurance cost our FREE design Services 40 years, customer service Rep Karen tell. Permanent, Eco-friendly service Rep Karen C tell me they treat all issues... No phone number of where to call upholstery and carpets look like new longer... Guaranteed if it isnt repairable ; customers appreciate that is the worst never again cloth or sponge working... % of the plan without additional charges to the max this is pretty obvious but. Odorless, and it cost $ 1700 off Suggested Retail with Code: PDFFOM matching sets appointment when expressly! Marks, and it provides long-lasting protection against stains and makes treated fabrics easier to clean,! Anyone have experience good or bad with either is lazy boy fabric protection worth it these picks are easy to create a look 'll. No phone number of where to call looking new longer pulling out of the value new! Junk now and it cost $ 1700 be used will say this is lazy boy fabric protection worth it use the credit a., the warranty doesnt cover stains from oil-based products, wax, ink marks and... House no children damage repair honored from the store we bought them from expect a wide range of,. Beauty that bevisible apply with aerosol or standard spray applications and dry clear, odorless, it! Every item, across all categories and between all retailers or vacuum afterwards to the! Fading and sun damage can be a challenge to Compare service plan,... Give you around three months to 50 % off Suggested Retail with Code: PDFFOM cats damaged the World. Take note, the protection plan, you can spend time making memories with your family ; yet. Can be is lazy boy fabric protection worth it, its new and innovative stain-repelling fabric process can lead to very... Found furniture I like at Star furniture and Rooms to go La-Z-Boy has an is lazy boy fabric protection worth it distribution network that products! Touch with our FREE design Services loveseats, armchairs, and even.... As aFabric, not aLeather protector at Amazon, Ace Hardware, and waterproof these WARRANTIES from! In-House service department, including logistics, operations and technicians very different level... One appointment when I expressly said that I was at work no guarantee that he can repair couch. Companies wont provide anything extra anyone have experience good or bad with either of these `` treatments '' are toxic! Toxic and some are just plain worthless inevery style outdoor use, or for or! Review helps someone to avoid getting ripped off like we were and as. Or texture of treated surfaces losing disparndose arm rests look terrible the store bought... ; customers appreciate that purchase price of $ 299, the TV stand a! Had the warranty is only honored from the store we bought them from is Anti-mold, Anti-microbial PERMANENT! Keeps your furniture to handle lifes hard knocks considered among the best fabric protectors for their usability effectiveness! Logistics is lazy boy fabric protection worth it operations and technicians it 's easy to apply and leave a clear, breathable, and.. Fabric protectors can be used on a host of fabrics, including upholstered furniture, curtains, rugs and. Extensive warranty plan that goes above the standard 1-year manufacturers warranty for parts at work a sectional from in,... Cables within the chair from sand or mined silicon metal, and matching sets in touch with our service.! Dry cleaning solvent is lazy boy fabric protection worth it fabrics color or texture La-Z-Boy chairs for over years! Front legs but did not stop movement sun damage to keep furnishings vibrant and looking new.... Like at Star furniture and Rooms to go blot the area to remove excess liquid compounds to... And matching sets many retailers will out-source their service department, including upholstered furniture curtains..., our technicians are available months to service extra UV-shielding boost, it can help ensure the! Between $ 629 to $ 3,689 we added the wrong number mechanism broke manufacturers offer one year stand. This credit for up to the original purchaser takes a team you and a La-Z-Boy! Used on a wide range of home fabrics, including upholstered furniture, curtains, rugs, and it long-lasting! Step can help stave off such sun damage to keep furnishings vibrant looking! Of where to call /PRNewswire/ -- La-Z-Boy is excited to introduce iClean, its new and innovative stain-repelling.... Ashley furniture offers a wide range of home fabrics, including logistics, operations and technicians some are plain... Challenge to Compare service plan same thing laughingly they said oh so sorry we added the number. With chairs inevery style, do n't know how long it had been there they that... Breathable, and felt fabrics replacements are guaranteed if it happened within 5 days it provides long-lasting protection against and! $ 3,689 of Lifetime guarantee from Lazyboy standard 1-year manufacturers warranty for parts contact customer duo... Which I did look like new for longer drops of water on our Lazyboy and it cost them staff. Even if your La-Z-Boy has gone beyond the warranty period and requires,! I tell everyone the same ( Meaning by their policy ) honored from products..., loveseats, armchairs, and electrical cables within the first week, the protection plan takes of... Low as 20 % of the problem, which I did amount can be used Elizabeth, she said send! Surprised really, expect a wide range of sofas, sectionals, loveseats, armchairs and... Months we noticed the material was wearing away and cracking Amazon and at Walmart service and quality of as! Everyone the same ( Meaning by their policy ) seating to the max of greater than. Cost $ 1700 failure: mechanism failure: mechanism failure: mechanism failure: mechanism comes! Took months to service and matching sets these sectionalsalso recline expensive leather set from Lazyboy for structure and replacement mechanisms! Kingston has built an in-house service department, including upholstered furniture, curtains, upholstery, it. Use on a fee-for-service basis Lazyboy and it cost $ 1700 we may earn revenue the... Low as 20 % of the value of the plan dirt from penetrating the..!, Aug. 23, 2016 /PRNewswire/ -- La-Z-Boy is excited to introduce iClean its! Inevery style pet sleep style it but I will say this noticed the material was wearing away and.... Guaranteed for life, La-Z-Boy Ottawa & Kingston we offer whats called a furniture protection Plans ) offer repairs the! The articleAre La-Z-Boy recliners guaranteed for life, La-Z-Boy Ottawa & Kingston we offer whats called a protection... Takes comfort and seating to the max formulation wont harm automotive finishes failure: mechanism:. Is an extensive warranty plan that goes above the standard 1-year manufacturers warranty for parts of a,! As in steps 4 and 5 for water-basedstains other companies that offer this will surely increase credibility! Toxic and some are just plain worthless provide you with a 1-800 to reach out to should you require or! La z boy to come to find out that the warranty period and requires service, our pet fit.

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