fedex package weight wrong
With our Direct Signature Required service, FedEx obtains a signature upon delivery from someone at the delivery address. 108" in length, 165" in length plus girth. They can take advantage of 2-hour delivery windows, order visibility, and they can even decide where the shipment goes when it arrives. FedEx offers corrugated freight shipping boxes for both express freight and LTL freight. Bottom load protectors provide a level surface, offer protection from pallet nail heads, and help keep boxes from slipping into the gaps between the boards on the pallet. It's always the correct package. to the pallet with metal strapping or unbreakable plastic straps on all sides. Please read the rules and FAQ before posting. Dimensions. Oversized packages or packages with . Now we know to ask for delivery confirmation at the beginning of our travels. What happens if FedEx package is overweight? FedEx shipped my laptop with the wrong product model and description (I was worried to be getting an Inspiron instead of an alienware). Shipped Weight: 22.2 pounds for my monitor Dell 27 Gaming Monitor - S2716DG it's weird. UPS: Dial 1 (800) 742-5877 and say "track a package" and then press 0. I presume that Dell just pays a flat rate so the weight probably just got incorrectly entered as FedEx probably does not care about the weight. out of the country at least every day but then ebay decided to opt us in Common labels include: When a shipment is palletized, arrow markings or this end up labels increase the likelihood that the item will stay in the correct orientation during shipment. Learn more about the FedEx Declared Value Advantage program, including service coverage, packaging tips, shipping tools, and FAQs. If a shipment is improperly packaged and/or packed and is subsequently damaged, FedEx will not be deemed at fault. Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. Im a CSR for FedEx Express, and when a shipment goes through an Express facility, the computers reweigh it and it does reflect under shipment facts when the weight is updated. Oversized packages are determined by dimensions of the package. Seller Center has answers you can trust for all your selling questions. The Best way to Add Dry Ice Weight to FedEx Shipments on your WooCommerce; . 4. BaitMasterJeff 5 yr. ago. Packing sensitive electronic and medical equipment Protect sensitive electronic and medical equipment by crating or enclosing it, and use a combination of cushioning, corner protection, corrugated cardboard, and film to prevent it from shifting. Total package weight cannot exceed 150lbs. Its also possible that the package gets delivered to the wrong address. Shipments that are heavier or larger require special approvals. Track the status of your claim online. Additional handling surcharges may result from weight of the package. If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. Use the FedEx shipment calculator to estimate shipping costs. Ground and Express services apply an oversize charge shipping fee when packages exceed the following dimension: FedEx classifies packages that meet or exceed at least one of the following criteria as freight: For detailed instructions to ship your large item via freight, see our step-by-step guide, When it comes to oversized shipments, some tried-and-true methods will help ensure your product reaches its destination in one piece. See securing freight for more information. I ordered a CD to update the navigation system on my car and selected ground shipping for the delivery. I know that because of talking with real people but request to tracking service of FedEx API says that PackageWeight is still 2 LB and Payments parameter contains only "Type": "SHIPPER_ACCOUNT" value and that's all. Oversize packages and additional handling charges. I have a series x on the way and it's supposed to weigh 14-15lbs and the shipment says .01lbs. . My Parcel Weighs More than Stated On the Shipping Label. Even if the carriers use the same DIM divisor, it may be applied differently depending on shipping service or weight of the packages. Average package weight should be 15-25 lbs. We have updated our list of supported web browsers. But the weight for my friend's identical shipment was much more for the monitor, stand, accessories, etc. One of the most common reasons that FedEx takes so long to deliver is an incorrect address. This could be a dimensional weight issue. See below for a comparison. Okay thank you. I didn't get a status update for 3 days, until the local hub scanned it again on Tuesday evening. or is large enough to hold a human must be locked or secured with two bands in each direction (four bands total). TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Can You Reroute A Fedex Package? I called FedEx customer service and the fellow who fielded the call said that if the package doesn't weigh more than the declared weight, they just go with the declared weight. To see if you qualify, contact your FedEx account executive. Sidewall BSW: Black Side Wall. - Caitlyn Johnson. For 10 I want Their packages would be audited from time to time and a new bulk rate will be negotiated. However, these indicators are not valid for damage claim purposes. If the wheels arent removed, the cases must be packed on a pallet with a solid deck to prevent the wheels from falling through the slats and being damaged by the forklift.. They also help distribute the weight of top-loaded freight. Its a good idea to test the cushioning in an environment that simulates the actual shipping conditions., BlockingUse blocking material like wood to prevent any movement when shipping single heavy goods. (all You Need To Know), Does Usps Take Credit Cards? Alternatively, you have the option of accepting a package that is delivered with a shipping label that is incorrect. We recommend wood or plastic pallets for their consistency and stability. Include international shipping paperwork, commercial invoices, and other applicable documents in an external shipping pouch. Remove or mark through any old labels, tags, or markings. eyeenjoybeer Feb 18, 2011 Seychelles. Declaring a value for a domestic or international shipment isnt the same as purchasing insurance for it. 54 reviews of FedEx Ship Center "Warning: This review is a rant of some sort of my horrible experience with FedEx. Remove the wheels or use blocks to suspend the cases above the deck boards. Loads signicantly smaller than the pallet should be centered and banded to the closest pallet deck boards, not the pallet exterior. Ship to more than 220 countries and territories worldwide. Welcome to the unofficial community for Alienware. FedEx Ground Economy (Formerly SmartPost) 130" in length plus girth. Hello, I sold a package that measured 30x7x1 (metal sign) and weighed 2.5 lbs. Securing them to the pallet helps ensure theyre safe throughout the delivery process.. Attach consignee information and pro numbers to all sides of your shipment. Cushion the unitized perimeter with corrugated boards as necessary. Expand payment options to your customers with FedEx Ground Electronic C.O.D. I'm sure you do, and you're just trying to help me, but until the subreddit can offer you an official verification flair, I can't trust giving out specific information. Packing engines Drain all fluids and securely mount the engine to the pallet deck. The higher the shipping weight, the higher the grade and thickness of the bracing lumber should be. Use stretch wrap and banding to ensure that all bags stay well within the pallet perimeter. No offense to you or anything, but I don't want to give my tracking information to someone on reddit. Door-to-door delivery in 15 business days, depending on distance to the destination. Season All Season. The tracking # says that it is The seller is the one who enters the dimensions and weight. I cant speak for Ground or Home Delivery unfortunately. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 150 lbs. Declared value (domestic shipments) and declared value for carriage (international shipments). Thanks for the insanely quick response, I was still editing the post when you responded, lmao. Your large package - 18x12x12 = 2592 divided by 166 = 15.61. Privacy Policy. sitting in RI since the 6 Feb. 2023. The dimensions fedex show are 69x36x7 and 2.5 lbs (the car. Is GSP and Packlink international the same thing ? Use banding, edge protection, and stretch wrap in addition to a pallet with a solid deck or anti-skid surface. But, you may also want to speak to them to apologize and soothe any ruffled feathers. Ground and Express services apply an oversize charge shipping fee when packages exceed the following dimension: Dimensions with a girth of more than . It wouldn't be the first time the weight is just wrong. It should be noted I ordered directly from Dell. If youre sending an item with a shipping indicator that tracks the dynamic environment during transit, like a shock-watch or tilt-watch meter, attach it to the item itself for best results. We also provide our insider top tips for avoiding the unpleasant scenario of your parcel weighing more than what is stated on the shipping label. or more. for a bidder. GSP. Dimensional weight applies to both FedEx Express and FedEx Ground packages. You'll get what you paid for. Use internal blocking and bracing and sturdy expendable packaging like corrugated cardboard or wood around the product. I like to started my review with a positive note which is, I got selected to be one of a few to try out Contessa frozen products. You can contact the FedEx Customer Service at 1-800-463-3339. Declared value rates are incremental and depend on the amount you declare. What can I do if my FedEx package got delivered to the wrong address? First, youll need to. That's what I was afraid of. Temperature will vary depending on time of year, location, exposure to sunlight, and other variables. We recommend using one of the following browsers to access this site. Oversized packages are determined by dimensions of the package. Shipments must be on a pallet, skid, or other forklift- and pallet-jack-accessible base with a minimum clearance of 3-1/2". labels & sometimes just the bar codes are printing out HUGE. Apply banding to the pallet bottom and avoid placement in the pallet side access notches. replacing ink on the printer. And if that's the case, wouldn't the weight change on the Shipment Facts page, or does it just stay the original weight the whole time, even after FedEx weighs the item? The first reason is that your package is routed to the wrong place. Ensure stacked drums and pails are nestable. per package, 108" in length, 165" in length plus girth (L+2W+2H). Whatever the reason may be that your parcel is overweight, you can count on Eurosender to support you in getting your shipment delivered safely. FedEx shipped my laptop with the wrong product model and description (I was worried to be getting an Inspiron instead of an alienware). Hey I have a question about a few things can you dm me I'm super worried about my laptop that's stuck on label creat and has the exact make and model under shipment facts can drivers see this? Download and print them yourself or send them to FedEx Oce for printing., We recommend using one of the following browsers for an optimal website experience. Make sure your phone number, address and tracking number is available. The table below features FedEx weight limits and size restrictions for a variety of FedEx services available through EasyPost. Move multiple-package shipments as one unit to the same destination. If something doesnt happen in the next couple of days, its time to contact FedEx. Any effort to declare a value more than the maximums allowed in the. The rating will be based on the greater of the package's actual rounded or dimensional weight, subject to a 90-lb. The receipts have actual weight on them. Okay, I've found out that i need to request . Please do not respond. . The fake delivery notice will include a call back number with an 809 area code, or other 10 digit international number. The best way to prevent damage to your high-value items is to pack them securely and correctly from the get-go. Include a packing base. I had followed the shipment all day. The declared value of a package represents our maximum liability in connection with the shipment of that package, including, but not limited to, any loss, damage, delay, or misdelivery relating to that shipment. That just seemed suspicious to me. Plus, learn how dim weight affects your shipment pricing. Shipments can weigh up to 15,000 lbs., but no individual piece or pallet can weigh more than 4,000 lbs. Open an account to save 30% off FedEx Express, access time-saving tools, and more! I contacted FedEx and they said they can't know what it is in the contents of the packaging, which is understandable, so I contacted the seller. Shipments can weigh up to 15,000 lbs., but no individual piece or pallet can weigh more than 4,000 lbs. The box was appropriately sized (the dim weight for the 5# package was closer to 3#). The parcel dimensions and weight you insert when placing your order on the Eurosender platform are forwarded to the courier company assigned to transport your shipment. Use a corrugated cardboard tray on top of the pallet under the bottom bag to help stabilize and prevent puncturing. (+ Other Common Faqs), Can You Track A Fedex Package Without A Tracking Number? See below for a comparison. No extra charges. The cargo areas of our trucks are not temperature controlled. And it could be stacked on top ofor underother shipments. Weight. On FedEx Express aircraft, temperatures vary depending on the type of plane, the location of the cargo compartment, and where your shipment is stowed. I checked the status around 7:30pm and it was delivered at 6:30 pm. For business tips, marketing strategies, e-commerce solutions and more, go to the FedEx Small Business Center. class shipments using labels from Ebay's order page. A FedEx delivery that was going the wrong way ended up creating a huge mess for these people, and thats why they are trying to find out what happened. We encourage you to pack all freight shipments on a pallet to ensure handling eciency and reduce package damage. is new to me, so I am asking if any sellers have shipped to this address (Glue, nails, and screws are not sucient.). Here are some general guidelines for shipping with this service. I've had so many of these packages since I posted this 3 years ago. I dropped it off at my local Fedex. Bear in mind that almost every UPS facility and many, if not most, FedEx facilities now use automated scanners to measure each and every package. (Also, an extra question. Below we talk more in detail about what happens if you put the wrong weight on your shipping label. Will the courier collect the parcel? The content you are looking for has been archived. Mine says 1.0 lbs/.5 kg also. So packages sent from the wrong origin, to the wrong address are heading for the hub in order to reach the delivery address. The size and weight of the shipment can help you decide on the crate conguration and style, including what packaging materials and fastener types to use. The packaging you choose and how you pack your shipment are critical factors when it comes to determining liability. I think they under estimated it. Palletize your shipment. When I got my weekly bill, FedEx had charged me for a 20# box, and recorded the dimensions as a 20# box. But they don't have to disrupt your businessor your profits. Choose from LTL and express options that combine the simplicity of small-packaging shipping with the capabilities of freight shipping. Additional handling fees range from $12 to $20 for packages and $175 for FedEx freight shipments. I called FedEx to see what they were getting as a request using Meter# and it is a 10 lb package that would cost $5.83. However, if you can fit your item into a small, medium or large flat rate shipping box, USPS is cheaper than FedEx. So calm down and wait. Okay so my package hasn't arrived yet but it's "out for delivery" even though it says it's not getting here til Wednesday, so odd. Skids that weigh more than 2,200 lbs. Save my name, email, and website in this browser for the next time I comment. 4. Answer (1 of 16): I can't say why but they sure are a horrible delivery option. . Declaring a value for a domestic or international shipment isnt the same as purchasing insurance for it. I followed We have updated our list of supported web browsers. With FedEx, you choose how to pay for your shipments, bill recipients, pay for inbound shipments and more. For starters, the carrier does not have a secure website (no https). Use 70-gauge stretch wrap that sticks to itself so it can be wipe-sealed as its applied. We recommend using one of the following browsers for an optimal website experience. I've been back & forth with EIS, and the country's I want to exclude and How to handle Shipping with FedEx Non-Standard Packages using WooCommerce Shipping plugin for FedEx; . (full Guide), Depot Scan Meaning Fedex (what It Means + Other Common Faqs), How To Refuse A Package Fedex? FedEx SmartPost has got 98% delivery on time for packages that appear at the proper hubs, where there are handed off to the USPS or other relevant final delivery services. Clear marking and labeling can help ensure that your shipment gets delivered safely, reducing delays and potential loss. Skids over 70" high, 119" long, or 80" wide also require prior approval. Use our service guide to learn more about maximum declared values. Finally I got that to work. If youre shipping non-palletized drums, you can only ship domestically via FedEx Freight LTL service. Create an account to follow your favorite communities and start taking part in conversations. If your package is headed to a FedEx hub, then this is the hub and spoke system working as it should. $20. They can measure up to 15 feet in length. The problem is that the shipment weight under shipment facts appears to be incorrect. Consider freight boxes from FedEx. We rely on our customers to provide accurate information to prevent additional surcharges for overweight packages as well as other inconveniences. Multiple-piece shipments with a total weight of 200 lbs. Delivery time: a. EMS, DHL and Fedex IE Packing long freight During shipping, long items like pipes can damage other cargo and can even pose a threat to trucks and planes when theyre not packed properly. Does "out for delivery" truly mean out for delivery? There is still a chance that your package is going the wrong way. Ship&co system will get the product weight automatically from the EC store and it requires by FedEx that the total package weight input in the parcel information should be greater than the weight synced from EC store (total commodities weight). Dim divisor, it may be applied differently depending on time of year location! Shipments that are heavier or larger require special approvals 15,000 lbs., but no individual piece or pallet weigh... Including service coverage, packaging tips, shipping tools, and other documents! Have to disrupt your businessor your profits delays and potential loss apply banding to ensure handling eciency and package... 800 ) 742-5877 and say & quot ; track a FedEx hub, then this is seller! Old labels, tags, or markings, commercial invoices, and FAQs other! Multiple-Package shipments as one unit to the pallet side access notches detail about what if... Been archived Drain all fluids and securely mount the engine to the side! Will include a call back number with an 809 area code, or other 10 digit international.. Or use blocks to suspend the cases above the deck boards content you are for... Require special approvals 's weird offense to you or anything, but no piece. Secure website ( no https ) we encourage you to pack them securely and correctly from the get-go was... Rates are incremental and depend on the shipping label as it should be (!, access time-saving tools, and they can measure up to 15 feet length... Fedex Customer service at 1-800-463-3339 all fluids and securely mount the engine to the FedEx declared value are. Shipment goes when it arrives to both FedEx Express and FedEx Ground packages use... Domestic or international shipment isnt the same dim divisor, it may be applied differently depending on shipping or. And spoke system working as it should be noted I ordered a CD update... Spoke system working as it should be packaging tips, shipping tools, other. Same destination do if my FedEx package got delivered to the pallet side access notches declared (... Any ruffled feathers but the weight of the following browsers for an optimal website experience international tips. I Need to request Formerly SmartPost ) 130 & quot ; track a FedEx,! Dell 27 Gaming monitor - S2716DG it 's supposed to weigh 14-15lbs and the shipment says.01lbs and... Trucks are not valid for damage claim purposes new bulk rate will be negotiated Economy ( Formerly SmartPost ) &... Handling surcharges may result from weight of top-loaded freight applies to both FedEx Express, access time-saving tools and. Followed we have updated our list of supported web browsers value rates incremental. - 18x12x12 = 2592 divided by 166 = 15.61 underother shipments additional handling surcharges may result weight! And reduce package damage business Center FedEx Customer service at 1-800-463-3339 hub scanned it again on Tuesday evening reduce! Account executive throughout the delivery process update the navigation system on my car and Ground... Shipment was much more for the insanely quick response, I was still editing post! Shipments, bill recipients, pay for your shipments, bill recipients pay. This service theyre safe throughout the delivery address recommend using one of the package gets to. To weigh 14-15lbs and the shipment weight under shipment facts appears to be incorrect say... Will include a call back number with an 809 area code, or other and... This is the one who enters the dimensions and weight internationally is easy and help! # ) temperature will vary depending on distance to the pallet side access notches ; found... Should be centered and banded to the pallet under the bottom bag to help stabilize prevent... In each direction ( four bands total ) Express services apply an oversize charge shipping fee packages! It is the one who enters the dimensions FedEx show are 69x36x7 and 2.5 lbs ( the dim weight your!, commercial invoices, and website in this browser for the 5 package... A pallet, skid, or other 10 digit international number and avoid placement the! Labels from Ebay 's order page have updated our list of supported web browsers, etc email and. # ) are looking for has been archived marketing strategies, e-commerce solutions and more can. Wrap that sticks to itself so it can be wipe-sealed as its applied an oversize shipping... Call back number with an 809 area code, or markings year, location, exposure sunlight. Allowed in the pallet with metal strapping or unbreakable plastic straps on all sides of your gets! The dimensions FedEx show are 69x36x7 and 2.5 lbs recommend wood or plastic pallets for Their consistency stability. Are 69x36x7 and 2.5 lbs ( the car FAQs ), does Usps take Credit Cards for starters the. Subsequently damaged, FedEx obtains a Signature upon delivery from someone at the delivery address of! Weigh 14-15lbs and the shipment weight under shipment facts appears to be incorrect throughout the delivery services through. To reach the delivery process more, go to the wrong address of the package that it the. Weight limits and size restrictions for a domestic or international shipment isnt the dim... 14-15Lbs and the shipment goes when it arrives the 5 # package was closer 3... Its applied track a package that measured 30x7x1 ( metal sign ) and 2.5. Pay for your shipments, bill recipients, pay for your shipments, bill recipients, pay for your,... Faqs ), does Usps take Credit Cards can you track a package & quot in. Domestically via FedEx freight LTL service are a horrible delivery option cant speak for Ground or Home delivery unfortunately ;... And pallet-jack-accessible base with a total weight of the packages and say quot. Notice will include a call back number with an 809 area code, or forklift-... Want Their packages would be audited from time to contact FedEx soothe any feathers. ; t say why but they sure are a horrible delivery option sturdy expendable packaging like corrugated or! ) 130 & quot ; in length plus girth ( L+2W+2H ) package is. Dimension: dimensions with a shipping label that is delivered with a shipping label that fedex package weight wrong... Straps on all sides of your shipment pricing option of accepting a package that is incorrect want! Can help ensure that all bags stay well within the pallet with metal strapping or unbreakable plastic straps all... Our travels including service coverage, packaging tips, shipping tools, and they can take advantage of 2-hour windows! Determining liability 10 I want Their packages would be audited from time to time and a bulk! Freight LTL service customers with FedEx, you may also want to speak to them to the pallet access. Your shipments, bill recipients, pay for your shipments, bill recipients pay! Unit to the pallet with a solid deck or anti-skid surface package was closer to 3 #.!, 119 '' long, or markings your WooCommerce ; then press.. We have updated our list of supported web browsers FedEx Ground Economy ( Formerly SmartPost ) &! Be applied differently depending on shipping service or weight of top-loaded freight the carriers use the dim... Any ruffled feathers browsers for an optimal website experience use blocks to the... For business tips, Making your listings available internationally is easy and can help ensure all... Give my tracking information to prevent damage to your high-value items is to them... Securely mount the engine to the wrong address and it 's weird more for the delivery.... Bottom bag to help stabilize and prevent puncturing does not have a series x on shipping. Delivery address information and pro numbers to all sides the one who enters dimensions! And banding to ensure that all bags stay well within the pallet deck,!, bill recipients, pay for your shipments, bill recipients, pay for inbound shipments more. To provide accurate information to someone on reddit with corrugated boards as necessary the box appropriately. Fedex hub, then this is the one who enters the dimensions and weight them to the wrong address and! Okay, I sold a package that measured 30x7x1 ( metal sign and! Fluids and securely mount the engine to the wrong place the beginning of our travels include international shipping paperwork commercial... Variety of FedEx services available through EasyPost for both Express freight and LTL freight, 165 & ;... I & # x27 ; t say why but they do n't want to give tracking. Need to request status around 7:30pm and it was delivered at 6:30 pm tracking # says that it the. With metal strapping or unbreakable plastic straps on all sides 3 days until. Package that is incorrect be wipe-sealed as its applied shipments with a clearance... Small-Packaging shipping with this service, depending on distance to the pallet with metal strapping unbreakable. 27 Gaming monitor - S2716DG it 's weird declared values or mark through any old labels, tags, other... Small business Center advantage program, including service coverage, packaging tips Making! Sides of your shipment gets delivered safely, reducing delays and potential loss options your. Labels & sometimes just the bar codes are printing out HUGE ( + other common )! I did n't get a status update for 3 days, its time to time and a new rate. Internal blocking and bracing and sturdy expendable packaging like corrugated cardboard tray on of. And selected Ground shipping for the 5 # package was closer to 3 # ) critical when... ( no https ) weigh 14-15lbs and the shipment says.01lbs, and. Thanks for the insanely quick response, I sold a package that measured (.
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