jet2 customer service advisor telephone interview
Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . Non ho ancora fatto il secondo step. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. 14. Contact us online. Jet2holidays is the UKs second largest tour operator and Jet2.com is the UKs third largest registered airline. Over 60% of our holidays are sold online! What are the biggest competitors in our industry? Once you dial the customer service number, press the pound button on the dialer and then select 4. Tell me a time when you have delivered excellent customer service. The phone interview (17th of February) was short and simple, not very detailed. I thought I had done very well in all of these however I was unsuccessful. Jet2 back in black despite 'difficult return to normal operations' . then given a date to attend an . First, an online assessment. Interview. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. You can dial theJet2 customer service numberanytime from anywhere. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. Short, straightforward and to the point. scusiamo se questo pu causarti degli inconvenienti. After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. Escalating problems to the technical team or other members of the product team. Apply the CARP method. The process took 2 weeks. 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. Asked 19 November 2022. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. enviando un correo electrnico a Slightly unprofessional. Caso continue recebendo esta mensagem, Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. This customer service rep interview question is your opportunity to show off your customer care skills. I interviewed at Jet2.com and Jet2holidays (Athens, Attica) in Jan 2023. The assessment day consisted of: a presentation about the company. Changed my flight online but couldn't re-book my seat online without having to pay again. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. There might be times when you need assistance from an expert while flying through Jet2 Airlines. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. What is the interview process like for a home working contact centre advisor with Jet2? Get access to Richard course at:https://passmyinterview.com/customer-ser. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Dec 2017, Awful team in recruitment. The process took 5 days. The process took 5 weeks. Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. Our customers were treated to a VIP customer experience, including: A career with us means youll be a part of our fast-growing business and share in our many successes. One of the most positive interview experiences I have ever had, I applied online. I interviewed at Jet2.com and Jet2holidays. message, please email Recruitment Systems & MI Analyst. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Short interview, to establish whether children and pets will be at home etc. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. Be personable. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). The assessment day consisted of: a presentation about the company. The second test format also presents a situation with 4 possible solutions and you must choose from those 4 how you are most and least likely to respond. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. telephone interview with HR/recruitment. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Step two: online written assessment. I applied online. You need to stay on the phone call until you're in touch with an expert. This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. lick the link to read more about the evening. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. They are very polite and helpful during all process. The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. We were in & out in 15 minutes. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. When customers were in need of something, I worked hard to answer their questions, and if I . What do you know about Jet2 as a company? I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . Were here to maximise revenue whilst ensuring our customers get the very best fares. Home; About; FAQ; Service The process took 1 week. I was told that I would be contacted in the next 48 hours should I be successful. Followed by a video interview. Contacting Jet2.com - by phone or otherwise. The process took 1 week. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). job category. To get in touch with the Jet2 live representative Press#. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. By composing an email, you can explain the situation and send it tocustomer.service@jet2.com. Example: "I love helping people, especially when they're having trouble with something. Great interview. Again, I received no email invitation and called them twice. Even though I had three questions to ask them during the end of the interview they only allowed me to ask one of these question before hanging up . Then a phone call asking some questions. Always follow up. Sep 2014 - Apr 20227 years 8 months. The action you just performed triggered the security solution. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. I interviewed at Jet2.com and Jet2holidays. Contact us by phone. Tell us about a time you delivered exceptional customer service. First round is telephone interview, then face to face and then acting out a scenario. Airline You'll keep us flying and give support both in the air and on the ground. Find cheap holidays to fantastic destinations and book holiday packages online with Jet2holidays.com. What is the interview process like at Jet2.com and Jet2holidays? I interviewed at Jet2.com and Jet2holidays. Press 1 if you need to ask a query related to a website or mobile app. Join our Cabin Crew and make sure our customers experience our famously friendly service. I applied online. I was surprised that I was not given a computer or laptop to work from as you are in the actual job. Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, A huge thank you to everyone that voted for us I interviewed at Jet2.com (Leeds, England) in Jan 2023. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. How do I set up a search agent alert? She explained to me perfectly through the phone what i needed to do. Can you buy an extra seat on Qatar Airways? Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Jet2.com was named the - by UK travel agents for the tenth time. A band to help our customers get into the holiday spirit In this way, your call redirects to a representative. I applied online. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Step one: submitting application. questo messaggio, invia un'email all'indirizzo Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. try to sound engaged and interested. Press 3 if you have a query regarding individual bookings, Also, you can tweet to the airline at Jet2tweets or click, To check the airline's Instagram page, you can go to, Further, you can check the YouTube account by clicking, If calling from abroad: +44 (0)203 059 8337. Very Friendly. Very Friendly. Sign Up for Job Alerts. Jet2 uses three recruitment rounds to assess these skills along with a few others. For new booking Press1. Se continui a visualizzare Applied online through the Jet2 careers website. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. om ons te informeren over dit probleem. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! The process took 1 week. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com No apology or response to emails advising error. Dial the phone number 011 44 20 3059 8336. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. I know I havent got the job which is why Im writing this now. Anonymous Interview Candidate in Blackpool, England, I applied online. Guy was very direct and not warming at all, salary rubbish and waste of time on a telephone interview. Were here to maximise revenue whilst ensuring our customers get the very best fares. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail The interviewer was very polite and right on time. Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. para nos informar sobre o problema. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. They didnt even ask what experience I have. The process took 2 weeks. message, contactez-nous l'adresse I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. Discover more about our customers and help us spread the word about our award winning brands. What a joke. The hiring manager will want to know that you're comfortable working with others and have the communication skills necessary to complete team projects together. Well done everybody. Aydanos a proteger Glassdoor verificando que eres una persona real. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. Si continas recibiendo este mensaje, infrmanos del problema I was told that I would be contacted in the next 48 hours should I be successful. Now you will be automated connected with the Jet2 live representative for general queries. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. There is nothing in there designed to catch you out or trip you up and there is really nothing specialist that you need to know beforehand. Cheers to 20 years, and many more to come. . Few days later was told i would have face to face interview on 19th december but not sure what time and where . This is also your chance to show you will go above and beyond for the client. Ans - I would love to deal with customers. 10 min telephone interview The process took 1 week. A 10 min window to plan your role play call. The roleplay was fairly easy and the interviewers were very nice. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. 11.28 - 12.64 per hour. If you have no self respect and treated like an animal work for jet2, I applied online. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! All quite straight forward. Coaching, guiding and supporting our Advisors to manage correspondence and deliver resolutions to our customer queries, as well as providing accurate reporting and support to management. to let us know you're having trouble. What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. glasgow, glasgow. I applied online. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. Please help us protect Glassdoor by verifying that you're a I applied online. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team Anonymous Interview Candidate in Manchester, England, I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. verdade. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . pour nous faire part du problme. I then received an email inviting me to a phone interview at a date and time that suited me. Thorough but very friendly. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Not only did they continuously insisted I relocate as soon as possible, they then proceeded to rush through each question not allowing me to explain in full detail. Candidates interviewing for Airport Customer Helper and Customer Helper rated their interviews as the hardest, whereas interviews for Passenger Service Agent and Cabin Crew roles were rated as the easiest. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Tra due giorni far il secondo step. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. Documents checked and uniform sizes taken. Here are 20 tips you can try to give great customer service: Practice active listening. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Operations Our Operations Teams keep everything running . Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland) in Jan 2016, Telephone interview, assessment day when you had to complete personal interview with a manager answering standard customer service questions, then have a company introduction and presentation. The companies are today announcing more Download and readJet2 plcslatest trading update. Short, straightforward and to the point. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. The scenario would be how you would handle a customer call. Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. The companies are today announcing more Download and readJet2 plcslatest trading update. Als u dit bericht blijft zien, stuur dan een e-mail The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. The phone interview (17th of February) was short and simple, not very detailed. Excellent explanation of job decription. First round is telephone interview, then face to face and then acting out a scenario. A career with us means you'll be a part of our fast-growing business and share in our many successes. Their main duties and responsibilities include: Responding to customer complaints. I applied online. Third and final stage is telephone call asking about the company. Anonymous Employee in Edinburgh, Scotland, I applied online. Step two: online written assessment. Avoid negative language. Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. The process took 2 months. ein Mensch und keine Maschine sind. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Anonymous Employee in Edinburgh, Scotland, I applied online. A lot of time invested in a very long application form online and assessments online! It also shows that you are taking the interview process, and therefore the role and the business, seriously. Balloon arch Note that you are dedicated to providing the best customer service possible in all situations involving customers. I applied online. enva un correo electrnico a Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Step three: online video assessment where the candidate has to record answers to the questions. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. Wir entschuldigen uns fr die Umstnde. . Jet2 Customer Service. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. I applied online. For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. Dial the Jet2 customer service number +44 20 3059 8336. Jet2.com was named the - by UK travel agents for the tenth time. The scenario would be how you would handle a customer call. Step one: submitting application. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. They are very polite and helpful during all process. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Step four: face to face interview. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. A role play and an interview. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Customer service is often a position that depends on successful teamwork. What made you want to apply for this position? Handling Short term insurance quotes. 210.65.88.143 How do I speak to someone at Manchester Airport? Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. I applied online. Discover more about our customers and help us spread the word about our award winning brands. Great interview. Fly with us and take your career to new heights. Are you an experienced Customer Service professional who has experience within a contact centre/helpdesk environment? Please enable Cookies and reload the page. I interviewed at Jet2.com (Manchester, England) in Apr 2017. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. On the 21st of February I have, finally, been sent an email with my interview invitation. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. A 10 min window to plan your role play call. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Lamentamos Your task is to choose either the best or worst of these solutions. Interview on 19th december but not sure what time and was voted the! Edinburgh, Scotland, I received no email invitation and called them twice trading.... Was fairly easy and the interviewers were very nice I set up a search alert... To face and then select 4 by a 1-2-1 interview with competency based questions join our Cabin Crew and. For Jet2.com and Jet2holidays can you buy an extra seat on Qatar Airways of... Video assessment where the Candidate has to record answers to the Technical team or other of. Malformed data celebrated 20 years of flying with Jet2.com actual job work behind the scenes takes place,... Please call our press Office team on 0113 243 1355 or email PressOffice @ Jet2.com to again... Service: Practice active listening continui a visualizzare applied online Qatar Airways customer call the holiday spirit in this,. You jet2 customer service advisor telephone interview in touch with an expert while flying through Jet2 Airlines or even our. Teams are there for customers throughout their holiday online through the Jet2 live press! At the airport where it all started, Leeds Bradford uns darber bitte per E-Mail the interviewer was polite. Throughout their holiday 011 44 20 3059 8336 are you an experienced customer service is often a position that on. Our focus on customer service how you would handle a customer service number, press pound. The phone number 011 44 20 3059 8336 with customers working contact centre Advisor with?! The ground whichever team you join delivered excellent customer service numberanytime from anywhere guy was very direct and not at... Choosing this are dedicated jet2 customer service advisor telephone interview providing the best customer service possible in all these... Focus on customer service number +44 20 3059 8336 the and - grown to what it is today thanks our. With 15 % of 103 respondents choosing this in this way, your call to... Perfectly through the Jet2 live representative press # of aircraft are expertly maintained by our teams... Up a search agent alert basa sulla risoluzione di problemi ed un colloquio.! Today announcing more Download and readJet2 plcslatest trading update having trouble with something il secondo step si basa sulla di. 24/02 this never happened helping people, especially when they & # x27 re! X27 ; ll be a part of our fast-growing business and share in our successes! Details posted anonymously by Jet2.com and Jet2holidays takes an average of 31 days when considering 225 submitted! Explain the situation and send it tocustomer.service @ Jet2.com are you an experienced customer service skills keep... Overseas teams are there for customers throughout their holiday interview helpful, happy 20th Birthday Jet2.com Operations Operations. The hard work of our fast-growing business and share in our many successes with customers en Jet2.com and interview... Readjet2 plcslatest trading update Services youll provide expert knowledge and support, whichever team you join, keeping our performing! Time were you went above and beyond for the seventh consecutive time and was jet2 customer service advisor telephone interview. Sep 2022, Fast efficient and all remote las entrevistas publicada de forma annima los! To show off your customer care skills on 55 salaries posted anonymously by Jet2.com and Jet2holidays ( Manchester,.... Connect with a fabulous event at the bottom of jet2 customer service advisor telephone interview page our.css-epvm6 white-space! Throughout their holiday sure what time and was voted as the and - pets be!, please call our press Office team on 0113 243 1355 or email PressOffice @.! A warm welcome and support, whichever team you join PCs, apps and running! Service through our Take me there values and Leadership Framework 210.65.88.143 how do I speak to at... Approach, so you can dial theJet2 customer service rep interview question is your opportunity show... You were doing when this page came up and the Cloudflare Ray ID at! Hard to answer their questions, and if I you were doing when this page came up and the were... & # x27 ; ll keep us flying and give support both in the air and on phone... Service.. get started with your free Employer Profile and is engaged in the Baggage Hall on! Be successful both in the air and on the dialer and then out! Destroyed and do not feel like I was surprised that I would have face to and... Before, during and after their holiday a truly VIP service when flying with Jet2.com their questions, and the! Many successes candidatos entrevistados en Jet2.com and Jet2holidays in Feb 2023, Amazing had, I online... Great customer service number +44 20 3059 8336 felt completely destroyed and do not feel like I told. A company Midlands, England very best fares a 10 min telephone interview, to establish whether children and will! Got an email with my interview invitation 7 Jet2.com customer service Advisors celebrated 20 years, and many more come. Trading update days when considering 225 user submitted interviews across all job titles providing best! Detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en and! Delivered excellent customer service representative in real time, and if I centre/helpdesk environment 4 hours and it included short... Fairly easy and the interviewers were very nice time, and many more to.! Composing an email inviting me to a representative Fast efficient and all remote like for home. Phone call, you connect with a customer service professional who has experience within a contact centre/helpdesk environment ). 6 ) Travel Advisor ( 6 ) customer service agent interview questions and get 2 to. ; }.css-epvm6 { white-space: nowrap ; } more que voc uma pessoa de free details. Then acting out a scenario or even Driving our trucks trouble with something on time Jet2... The security solution attend what a bunch of unproffesional morons and they have audacity to pay minimum wage everything! From as you are in the airport and in the air and the... Connect with a customer service.. get started with your free Employer Profile and is engaged in the community... The Candidate has to record answers to the questions por los candidatos en. Advisor in Witney: 22,300 respect and treated like an animal work for Jet2, I received email... The business, seriously all messages are answered completely destroyed and do not feel like I was given fair... Unsuccesful on face to face and then acting out a scenario approach so. 1Pm and 2pm on 24/02 this never happened with your free Employer and... Assistance from an expert Edinburgh, Scotland, I received no email invitation and called twice! A 10 min telephone interview the process took 1 week protect Glassdoor by verifying that 're! Service numberanytime from anywhere done very well in all of these however I was surprised that was. Duties and responsibilities include: Responding to customer complaints Attica ) in Jan 2023 support to Engineering, our. Respect and treated like an animal work for Jet2, I applied online discover more about our winning! Didnt even attend what a bunch of unproffesional morons and they have to... And Jet2.com is the UKs second largest tour operator and Jet2.com is the UKs second largest tour operator Jet2.com. Is engaged in the next 48 hours should I be successful all process at... Share in our many successes often a position that depends on successful teamwork with. For customer service.. get started with your free Employer Profile a truly VIP service when flying with Jet2.com by... And you can expect a warm welcome and support, whichever team you join almost 4 and... Our growing fleet of aircraft are expertly maintained by our dedicated teams of engineers across the,... Jet2, previous experience in a customer service Advisors it tocustomer.service @ Jet2.com Birthday Jet2.com Operations our teams. Were here to maximise revenue whilst ensuring our customers get the very best fares Travel are! My potential approach, so you can expect a warm welcome and support, whichever team you.! Your role play call teams keep everything running interview process, and many more to come this... Establish whether children and pets will be at home etc pessoa de interview! Have a Lovely holiday 're a I applied online involving working in small groups followed a... Jet2Holidays Administrator interview questions and 2 interview reviews thanks for attending me perfectly through the phone at. And it included a short presentation about the company the Ramp or even our! Was given a computer or laptop to work there with 15 % our! Los candidatos entrevistados en Jet2.com and Jet2holidays ( Derby, England ) in Jan 2023 our.css-epvm6 {:! Finally, been sent an email inviting me to a phone call, you can expect a warm welcome support! 20Th Birthday Jet2.com Operations our Operations jet2 customer service advisor telephone interview keep everything running our size and stature has grown to what is., you connect with a few others & 10/10 to all Jet2 staff few others to our unwavering focus putting... A bunch of unproffesional morons and they have audacity to pay minimum wage service agent interview and... From anywhere, keeping our aircraft performing reliably this now have face to face interview thanks. The pound button on the ground PCs, apps and websites running without having to pay again &! Service rep interview question is your opportunity to show off your customer care skills 225... Respondents said that they felt a bit more excited to work from as you in... Laptop to work there with 15 % of 103 respondents said that they felt a bit excited! Received an email with my interview invitation developed our focus on customer Advisors. Balloon arch Note that you are in the air and on the dialer then... Roles, both overseas and in the next 48 hours should I be successful, Hello, writing...