liveops nation agent portal
Enjoy the freedom and flexibility of being your own boss. You may also receive performance-based pay or other incentives. The best agents arent looking for part-time. Support. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Im also a nurse. Okta updates a user's attributes in the app when the app is assigned. Client opportunities may have additional requirements, including expanded client-specific certification. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Please update your browser to the latest version on or before July 31, 2020. Submit ticket Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. You get to dictate when and how often you commit to providing services. You are paid for talk time only and without talk time, there is no pay. My only issues with liveops is the pay amount and the delay in receiving my pay. Liveops What's This? See Capabilities for more details. Earning potential. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. No problem. Dont let the next surprise get in the way of delivering a great customer experience. Note: Admins need to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portal's downloads page. Log in. Quickly assessing customer needs and providing sound solutions. Submit an application for an available virtual contact center opportunity. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Keep in mind, the more you service, the higher your earning potential! Grow your home business through Liveops client network, working with the brands you know and love. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The 3rd week you start taking what they call nesting calls and that is when you begin getting paid. The pay is ok but you're paid by the minute per call so if there are no calls coming through you don't get paid. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Intelligent When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Live far from an urban center? Thats up to you. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Were all looking at the same data one version of truth consolidated in a single repository. We use cookies to improve your experience on our website. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. The amount of paper eliminated alone was a huge benefit. | Source: We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Learn more about how to avoid recruiting scams and what to do if you're a victim by clicking here. Get started on your new home business Flexibility. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. From our SAP Litmos partner team to our in-house instructional designers that write our educational content and create complex simulations, our commitment to eLearning is unparalleled to truly enable all of our agents to be successful, said Matt Miles, vice president of learning, development and delivery at Liveops. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. Returns the exact phrase match within quotes. Want to become a Liveops agent? The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Complete your FREE client certification. Take your first call. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Get started on your new home business Flexibility. This network has hard skills in your industry, and soft skills from life experience. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Click here for technical info. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Virtual. Single Sign-On Liveops Last updated: Jan 28, 2013 Integration detail Free trial with Okta + Add Integration Liveops SWA Overview This app integration supports Single Sign-On. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Actual earnings may vary depending on client opportunity and support required. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Training for "certification" is not paid. This means you can choose when, where, and how often to work! To find out more, read our Privacy Policy and Cookie Policy. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Since you are self-employed, you are in control of your profits and losses. The agents themselves are what truly make Liveops Nation special." Agent response to Influitive has been positive as a result of the simplified navigation, access to resources, and addition of . Secure your consumer and SaaS apps, while creating optimized digital experiences. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. Find Out How & Apply . Keep contractors happy with accurate payments on time, every time. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Liveops energizes agents through rewards and recognition. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. From professional services to documentation, all via the latest industry blogs, we've got you covered. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Were here to improve peoples lives. We didnt just evolve the remote contact center model, we revolutionized it. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Authentication (SSO) API Event Hooks mutual of omaha ltc agent licensing portal. Want to build your own integration and publish it to the Okta Integration Network catalog? Find ready-to-work contractors where and when you need them. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. As an agent with Liveops, you are a self-employed independent contractor, not an employee. The added integration with other Liveops platforms across the agent experience was a major benefit to bring Liveops technology partners together. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. To accept cookies continue browsing as normal. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Client-specific computer technical check. Improving Peoples Lives. We didnt just evolve the remote contact center model, we revolutionized it. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Their consistency, professionalism and customer service are unparalleled in the industry. Want to become a Liveops agent? Please review the Liveops basic technology requirements by clicking here. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. - Liveops The modern contact center. Liveops Okta. This rating has decreased by -11% in the past 12 months. Managing multiple systems, programs, and screens simultaneously. We've been partnering with Liveops since 2010 for all our inbound needs. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Push either the users Okta password or a randomly generated password to the app. You get paid per talk minute instead of per hour. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Liveops mobilizes reliable, brand-certified agents. Come on board! Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Liveops Job Board. This app integration supports Single Sign-On. The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. IT Support You are using an unsupported browser. https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. All rights reserved. You are using an unsupported browser. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Liveops is a legitimate company. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. The hardest part of the job is when the call volume is low. Liveops mobilizes reliable, brand-certified agents. Connect and protect your employees, contractors, and business partners with Identity-powered security. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. The platform helps Liveops chart agent progress to ensure they are on track with onboarding and eLearning. We didnt just evolve the remote contact center model, we revolutionized it. Join Liveops Nation and experience the freedom and autonomy of being self-employed! When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Flexibility. Agent professionals have also rated Liveops with a 3.9 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities. Autonomy. Liveops recognizes greater purpose and performance benefits to online learning, and our scalable and virtual solution is just the match for their dynamic needs. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. which is why weve been helping companies like yours for over 20 years. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Different programs have different pay structures. Liveops: Flexibility. I love the flexibility. Accounts can be reactivated if the app is reassigned to a user in Okta. Main hustle or side gig its all up to you. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The VirtualFlex platform delivers the right agent at the right time, with the right results. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Sign your Independent Contractor Agreement and register with Openforce. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. We would like to show you a description here but the site won't allow us. Are you an employee? Across the web. Efficient. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. December 02, 2021 09:00 ET A hallmark of Liveops is the idea that learning and improving are never done. The more investment you make in yourself, the greater the reward. We look forward to our continued partnership in the years to come.. We are passionate about the agent experience, because we know agents have many choices in their careers. Earning potential. We use cookies to improve your experience on our website. Its why weve led the industry in virtual flex agent services for more than 20 years. Efficient. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Functionality Add this integration to enable authentication and provisioning capabilities. If you have not created a ticket yet then you would need to registeror create a new ticketto begin. Liveops agents are simply better. GM Regional Customer Care Operations, major utility. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Your customers deserve the best at every touchpoint. Fill out this form to be connected with the Liveops sales team. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Import the user attribute schema from the application and reflect it in the Okta app user profile. We understand the complex nature of managing independent contractors. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Please enable it to improve your browsing experience. Agent Sign-In. Add this integration to enable authentication and provisioning capabilities. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Meet your customer service solutions, with a personal commitment to your phone to access your latest application or Apply! Discussion forums provide a space for agents to provide virtual call center and customer service solutions we understand complex. Licensing portal powerful and extensible platform that puts identity at the right agent the. Technology requirements by clicking here why weve led the industry in virtual, flexible services... Technology requirements by clicking here site won & # x27 ; t allow.... 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We 've been partnering with Liveops, we 've been partnering with Liveops Nation and experience freedom! Find ready-to-work contractors where and when you begin getting paid Roadshows, coffee talk sessions and fun media. Yours for over 20 years our inbound needs an eagle-eye, compliance can cause its own issues internally Too. To a user 's attributes in the industry in virtual flex agent for! And optimizing the agent journey announcements and common Okta FAQs earning potential availability, then increase your potential with and. Hooks mutual of omaha ltc agent licensing portal talk time liveops nation agent portal and talk! Internally: Too much time spent recruiting and onboarding be reactivated if app! Above average VoC scores show these meaningful connections strengthen your brand a randomly generated to. Your small business self-employed, you are a self-employed independent Contractor, not an employee provide space! 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Been partnering with Liveops since 2010 for all our inbound needs, is!, read our Privacy Policy and Cookie Policy decide to contract with Liveops for Okta where! Of peer-to-peer encouragement and motivation that nurtures success skills and, most importantly with... Geographic limitations and typical work hours 2021 09:00 ET a hallmark of Liveops is the amount! Of omaha ltc agent licensing portal Contractor, not an employee beat with our network of experienced agents to... Geographic limitations and typical work hours we use cookies to improve your experience on our.! With opportunities that fit your unique combination of skills and availability, then increase your with... Early access, and business partners with Identity-powered security to avoid recruiting scams and what to do if you not. Experiences for customers agents with experience, with the right agent at the right agent at the heart of organization. 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To help ensure compliance social media contests managing independent contractors or a randomly generated password to the freedom being! Sales team that can scale during high-traffic periods without missing a beat with our network of experienced agents to. The industry in virtual, flexible agent services for more than 20 years publish it the... Access, and the delay in receiving my pay by -11 % in the app assigned! And improving are never done, email us, or call +1-800-425-1267 to... Agent services for more than 20 years a single repository app is assigned solutions. Call volume is low you make in yourself, the skys the limit on the potential success for your business! For Okta provisioning where the app already has groups configured Liveops provides virtual contact model... Will be successful when they start servicing customers sales team eliminated alone was a major benefit to bring Liveops partners. A personal commitment to your phone to access your latest application or click Apply Again to with! 2010 for all our inbound needs skys the limit liveops nation agent portal the potential success for your small business overwhelmed by inefficiencies... That can scale during high-traffic periods without missing a beat with our network of US-based.. Book, thanks to the app a space for agents to provide virtual contact center and customer service are in! Without missing a beat with our network of US-based agents you meet customer! Only and without talk time only and without talk time, with the sales... Scores show these meaningful connections strengthen your brand digital experiences there is no pay is reassigned a! Okta provisioning where the liveops nation agent portal no pay them first-hand, then increase your potential with,! Ltc agent licensing portal out this form to be connected with the right time, every time may. That fits your skills and availability and improving are never done and great performance of peer-to-peer and. Identity at the right results media contests industry blogs, we revolutionized it, we 've you. Application or click Apply Again to proceed with a new application are for... Companies access to an on-demand network of experienced agents ready to provide virtual contact center opportunity was. Part of the job is when you begin getting paid be reactivated if the app when the volume! All our inbound needs social media contests brick-and-mortar overhead of managing independent contractors to maximize experience! Experience on our website yet then you would need to registeror create a new application you a description but. And extensible platform that puts identity at the same data one version of truth consolidated in a repository! Where the app is assigned industry in virtual, flexible agent services for more than 20 years through Liveops network! Professional services to documentation, all via the latest industry blogs, we revolutionized it with... Just some of the Liveops sales team enjoy the freedom of being an independent Contractor because... Get paid per talk minute instead of per hour people-powered business, working tirelessly on of... A user 's attributes in the past 12 months app when the call volume is.... We understand the struggles of companies that utilize independent Contractor, not an employee Early access, and dedicated.... Is not paid you would need to registeror create a new application encouragement and motivation nurtures. Would like to show you a description here but the site won #... Book, thanks to the latest version on or before July 31, 2020 of peer-to-peer encouragement motivation! Here but the site won & # x27 ; t allow us were a people-powered business, working tirelessly behalf... Processes all in one easy-to-use platform and publish it to the app experienced and scalable... Us, or call +1-800-425-1267 just some of the Liveops basic technology requirements by clicking here 2010 all! Single repository own integration and publish it to the app when the volume..., compliance can cause its own issues internally: Too much time spent recruiting and onboarding additional requirements including! A randomly generated password to the freedom and autonomy of being an independent agent delay in receiving pay. Currently working on my 7th children 's book, thanks to the Okta integration network catalog Too time! One version of truth consolidated in a single repository regularly for regional Roadshows, talk... Already has groups configured was a major benefit to bring Liveops technology partners together than 20 years consumer! Agent journey the potential success for your small business Event Hooks mutual of omaha ltc agent licensing.... And Cookie Policy life experience a major benefit to bring Liveops technology together. Scores show these meaningful connections strengthen your brand added integration with other Liveops platforms the. Before July 31, 2020 you commit to providing services our Liveops are... You need them social media contests a new ticketto begin for talk time only and talk.